issues with new windows 7 machine

[Pantlegz]

For some reason we have a 64bit windows 7 machine we just got that has horrible network access speeds, a typical file transfer is 50-100Kb/s over a gigabit connection. I've updated the nic drivers ran all windows updates and can't seem to figure out what the issue is. We have other windows 7 machines on the network and none of them seem to have any issues but this one is so slow we can't push out Symantic Endpoint Protection it's so slow the install times out. when trying to copy files to the machine it will randomly come up with a message that says 'couldn't access \\xxx\xxx' try again? if I retry a few times normally it will start working again but something clearly isn't working correctly. I've tried using different switches/patch cables even tried it on another subnet to see if that may have been the issue but alas I've seen no improvement. Any suggestions before I send it back to dell?

 

[yinan]

Is this on a managed switch? If so try looking at the ports and seeing if errors are being reported.

 

[owensdj]

Make sure you haven't manually set the NIC to any full duplex setting. That'll cause the switch to auto negotiate half duplex on that port, resulting in a duplex mismatch.

 

[Pantlegz]

it's managed, no errors.

 

[Pantlegz]

Make sure you haven't manually set the NIC to any full duplex setting. That'll cause the switch to auto negotiate half duplex on that port, resulting in a duplex mismatch.

They're both auto, which is resulting in full duplex. I tried both forcing full and half duplex on both ends with the same results.

 

[jdjbuffalo]

Have you tried swapping it to another desk where the computer is working at full speed?

I could see this being a cabling issue. I know you already said you tried a new patch cable but did you consider that it could be the cable in the wall that is causing the problem?

 

[Binky]

Throw a $10 NIC in it and be done with it. Better to give up sometimes than fight with it. A new NIC is cheaper and easier than exchanging the whole machine.