Issues with Dell.com?

[Cadop]

I have a Dell XPS M1730 laptop and I'm trying to check for updated drivers for it. I log into the my account section of Dell and click on Drivers and Downloads. When the page loads, I get a "500 - Server Processing Error".

Can someone else try to log on if they have an account and see if you are having the same issues please?

Thanks.

 

[akhilles]

Could be their server problem.

As a test, create a new account, & try out their site.

 

[robisbell]

all you need to access drivers is the systems service tag, tried to assist the OP, but they never got back to me on it so I could see if there is an issue with that service tag or not.

 

[Cadop]

Sorry about that. My service tag is 1JKNBF1

 

[robisbell]

the support.dell.com accepts the service tag and I can access and drivers for XP, or Vista32/64 plus bios updates.

 

[bwatson283]

i have the same problem when using my premier account at work.........Site problems.