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ISP Problems, Email sent with problem and Settings

A

AntiFreze

Golden Member
Hello,

While using my router I experience an extremely slow internet connection. Pages can take up to 4 minutes to load, sometimes only working when I refresh the page (pages hang on 'waiting for...'). Downloads will pause and only work after I pause and restart them. Netflix's "Watch Now" feature will take over an hour to buffer due to the slow connection. Youtube clips will take 2-3 minutes to load sometimes stopping 1/2 way through without ever completing.

When the router is disconnected and my desktop is plugged directly into the wall the speed increases a bit, but still is extremely slow. Using applications that process a lot of requests sometimes kills the connection all together. This happens (with and without the router) everytime I refresh the server list for Team Fortress 2 (PC game) and everytime I visit Housingmaps.com (a craigslist and google map mashup site). Once the connection is lost, it will take 5-15 minutes to reset.

Please let me know what I can do to increase the speed and consistency of my connection.

Here are my current settings:

Desktop
OS: Windows Vista x32 Business
Network Adapter: VIA Rhine II Compatible Fast Ethernet Adapter
Connection Type: Cat5e cable

Laptop
OS: Windows Vista x32 Business
Network Adapter: Dell Wireless 1395 WLAN Mini-Card
Connection Type: Wireless G w/ WPA2 Encryption

Router: Linksys WRT54G Version 2
Firmware: Tomato Firmware v1.23.1607
Router IP Address: ---------

WAN
MAC Address ------------
Connection Type DHCP
IP Address ------------
Subnet Mask 255.255.255.0
Gateway ---------
DNS -------------
MTU 1500

LAN
Router MAC Address --------------
Router IP Address 192.168.1.1
Subnet Mask 255.255.255.0
DHCP ------------

Wireless
MAC Address --------------
Wireless Mode Access Point
B/G Mode Mixed B+G
Radio Enabled
Security WPA2 Personal (PSK) + TKIP
Channel 6 - 2.437 GHz

Please contact me if you need any further details.

Thank you,


response:


The systems is designed to protect itself from ?Flooding?. If your connection performs more than 100 Windows Sessions per second the router will shut down the port for 10 minutes.



I did notice that the MTU setting on your router was 1500. You would experience an erratic connection if you were getting fragmented packets. That will cause very poor performance. This link http://www.dslreports.com/faq/5793 will take you to the instructions on setting the correct MTU for your connection. Usually it is 1492. Not having the proper MTU setting will degrade your connection.



Thank you for all the information you supplied. I will keep an eye out for your connection and see if it is experiencing any issues.



Please let me know if this information was helpful.




Does this seem like the problem? Anyone else have a suggestion? this is a shared internet connection through Tenant Internet Services, Inc. for a highrise.



 
You don't say what the WAN connection type is, but if it's DSL, then changing your MTU to ~1492 would be a good thing.

Try the DSL Reports link provided to tweak your settings.
 
I've done a speedtest and it either never finishes, or it finishes and does very well. Its definitely a consistency issue. Im almost positive its DSL. I however dont pay for it. It's included in my owner's HOA. (I just rent my place).
 
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