Is this modem a Win modem?

[cobain]

Hi I bought a Diamond Supra Express 56i pro v modem a month ago. I was told that it was a Hardware modem. It was a boxed retail unit. However I noticed that when it starts to connect and hang up the CPU usage jumps up quite a bit. I have looked at the Diamond website and the modem I have looks nothing like the picture they have for the modem that was suppose to be on this box. The modem I got looks just like the Win modem they sell. It has a Conexant chip on it if that helps.

Thanks

 

[konichiwa]

Are there any part numbers on the board itself? If there is, you might check the Diamond website and cross-reference those numbers with the numbers of the products on their site. If it says something like "For the windows operating system" or "Windows Only" or requires you to have Windows, then it's a winmodem.

 

[vi edit]

The Express's were their hardware line. The Supra Max's are their winmodem line.

 

[PowerJoe]

Look at the driver on the CD. Hardware modems only need and .INF file, while Winmodems require several DLL's/VxD's.

-PJ

 

[DarkManX]

check the system requirements on the box or site, if requires a P100 or higher its a winmodem.

 

[Dameon]

IS this a PCI or ISA modem?

supra MAX is a a winmodem
SupraExpress modems generally are hardware modems. However, conexant is the WORST when it comes to modems... ugh...

 

[cobain]

It is suppose to be a hardware modem I think. However from the pictures from diamonds web site it looks the same as their win modem and when it connects or disconnects the CPU usage goes up and it it interupts the sound MP3's

 

[dszd0g]

Call Diamond and find out which card you have.

Sounds like maybe you were sold the box for a SupraExpress with a SupraMax card inside.

It's even possible the company that sold it to you didn't know the wrong contents were in the box. A number of geeks back in high school used to go to the local computer stores and exchange the contents of an expensive box with the contents of a cheap box while in the store and then buy the cheap box with what they really wanted inside. Most computer stores have beefed up their cameras since those days, however you could have hit this kind of thing.