There are numerous options for "Remote Control" access of workstations and servers. What you use will depend on the size of your environment, the scope of what you wish to accomplish, and the amount of money you ahve to spend.
You don't say if this is for home or professional, nor how many systems, so here are a number of options:
- PCAnywhere. For home use or for professional use. Low cost makes it affordable to the home user and the small business.
- VNC. Freeware. Supports multiple platforms. Good for home users or for small business
- Netmeeting. Freeware, but limited in its application. Not a complete remote control resource
- Remote Command Manager. Found in the NT ResKit, it allows for comlete cmd line execution of cmds on remote NT/Win2k systems. Limited in its application as it does not work with Win9x systems nor with non-microsoft systems. However, in small, med, and large enterprise environments, it is extremely useful in performing remote administration.
- SMS 1.2 or 2.0. Expensive. Requires lots of administrative overhead, lots of HW to run. It is most useful for the IT professional in med to large environments as it offers more than just remote control. Inventory, Event-to-Trap translation for remote systems monitoring, electronic software distribution, and complete Remote control Access.
- Intel LANDesk. Multi function application good for med to large businesses. At one time offered integrated AV.
- Tivoli. On par with SMS in its value to professional organizations it offers much the same functionality as SMS. May be more robust in some aspects and supports multiple platforms. I don't recall many details anymore, it's been a long time since I've seen it. It's expensive as well.