I live in Ottawa which puts me in the premier spot for buying PC hardware.
TOP TIER STORES!
#1
www.RBcomputing.com RB is probably the best PC store in the country. They have amazing prices... great service and best of all a huge catalog. They are one of only 3 stores in Canada that sell Koolance cases!
#2
www.DealsDirect.ca is about 3 blocks from my house and they have ordered in atleast 5 items for me that are now common stock. The owner and staff are excellent and you'll be hardpressed to find fault with their warranty service. I cant say enough for this store! I highly recommend checking there "weekly specials" often... you can get some very good deals.
#3
www.e-compuvision.com This is the OVERCLOCKING store for Ontarians. They are located in Toronto and have an excellent selection of OCing equipment. Like every other store I listed I have bought an order of $100 or more and was completely satisfied with the service and packaging. If E-comp doesn't have what your after try
www.bigfootcomputers.com I like this store too but they have terrible email support which is a big turn off in an online retailer.
2nd Tier: Great but not perfection
#4
www.Crawfordmicrosystems.com This store has the lowest harddrive prices I have ever seen in Canada. I am purchasing my third IBM 60gxp 40gb drive next week to make my RAID 0 array 120gb and I'll give you guys my opinion on the service then. One OEM dealer friend of mine warned me about Crawfords sales people. They work on commision but having worked commision retail for a few years myself I see this as a plus not a minus.
#5
www.NCIX.com I am going to order my next motherboard from this store but I havn't purchased anything there yet. For the record I have been unable to find any store that has the same selection as NCIX. It really is amazing... The Soltek SL-75DRV2 is my current dream motherboard and NCIX has it in stock for $178 CDN!
#6
www.compunation.com I have bought my last 2 IBM 60gxp 40gigs at this store. They have a few stores in Ontario and they are just about the only place in Canada to get an ADDTRONICS CASE!
www.addtronics.com I don't think they do online sales and they have a tiny shop but I am satisfied so far.
3rd tier: Scum of the earth!
#7
www.fedacom.com This company is everything bad in computer retail. I purchased a VideoCard from them and it took me 2 months to convince them that it was damaged. Then they sent it back to the manufacturer twice before giving me the card I paid for, they tried to pawn off a geforce 2 gts when I bought a Geforce2 GTS PRO! By the time I got the card in my system it was available at other retailers for 40 percent less than what I paid.
Conclusion:
I hope this will help some of you and I urge you all to post when something bad happens... we all like to know which stores to avoid! The reason I have purchased from so many of these places is that I am both a hardcore Overclocker and a Computer Systems Technician student at Algonquin College. You all obviously know a lot about hardware or you wouldn't be at Anandtech so I leave you with this. I noticed some folks were unsatisfied with NCIX but its a large retaler so a little of that is to be expected. Have a good holiday season!
Colin