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Is it the video or the hard drive?

O

Overkast

Senior member
My sister has an old Compaq Presario 7360 that broke a while ago and she needs a PC for work. All she needs to do is some word processing and get on the internet. No need for her to get a whole new system for that.

I think the problem is 1 of 2 things... either the HD is shot or the onboard video is fried. Here's what I have determined thus far:

-I plug in the PC and the green lights on the front of the tower are on so it gets power, so I know it's not the PSU

-The monitor I have plugged into the PC has a LED that's orange when it doesn't get a video signal from the PC, and it turns green when it does get a signal. Well, powering on the PC doesn't change the light from orange to green which means no video signal whatsoever.

1) If the HD was totally shot, should there still be a video signal going to the monitor when I power on the PC?

2) If the video is shot, should I just get her a PCI video card as an alternative solution? The mobo has no slot for AGP, and the current video is integrated directly onto the mobo.

3) Will I need to buy Compaq propietary hardware for either of these problems? If so, I'll probably build her a new rig cuz I am NOT going to deal with that organization in any manner whatsoever.

4) Any chance the CPU is dead?
 
is the PC producing any beeping sounds? Also, you might want to try to hear or touch the hd while the computer is on to see if it spins up or clicks.

Edit: Also, try resetting the CMOS (this is usually done by jumper settings)
 
you should still get video regardless of hd status. it looks to be a problem either with the monitor or the video. try the monitor on another pc, if that doesn't work, a pci card should do the trick.

-Vivan
 
I have a 7360 that did the exact same thing. It turned out to be a bad modem. Try removong cards or disconnecting drives one at a time until something happens. You should still be able to get the bios screen during post. If you don't then it could be a bad video chip or mb itself. If it's the mb, I have a spare. Let us know how it goes. Hope this helps.
 
Holy crap, you were right Elvis.... I removed the dial-up modem card from the PCI slot and VOILA! It works!

Thanks for the help man.
 
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