It's unclear what exactly they did to breach your trust, but all major car dealerships use CARFAX as a tool to sell used cars.The most certainly have a working relationship with my local BMW new car dealership. They are actively sharing information on my last car buy. Nice they did that without my permission. I sent the dealership an email letting them know I would not do business with them, or their corporate owner, every again.
They say it's best just to look at the body panels and paint to see if you can find any inconsistencies that would suggest a fender replacement (fender spacing, orange peel etc...)CarFax is ultimately not anything remotely as good as paying a mechanic $100 (or less?) to actually give a car a decent overlook to make sure it doesn't have rusted parts or something major wrong with it.
It's "nice to have" instead of nothing if provided, but it ultimately isn't anything to write home about. I don't know the logistics of how all the data gets recorded, but essentially unless the person goes to a dealership to get all their repairs, etc.. It's entirely possible for CarFax to not have everything that was done to the vehicle.
I wasn't selling a car. They were giving my cars information for no reason other than to somehow, in their mind, leverage whatever to get me to trade in my car when I wasn't even looking to buy or sell or trade anything. They just decided to look at vehicles bought from their dealership that still owned them and then took information collected with each service call and gave that to Carfax.It's unclear what exactly they did to breach your trust, but all major car dealerships use CARFAX as a tool to sell used cars.
I see Carfax as a "rule-out" tool. If it shows sketchy history, then the car is ruled out. But a clean Carfax I don't treat as gospel.
CarFax is ultimately not anything remotely as good as paying a mechanic $100 (or less?) to actually give a car a decent overlook to make sure it doesn't have rusted parts or something major wrong with it.
They seem to have aligned themselves with sellers of used cars.
People like to see the carfax but don't want to pay for it.
Here's an example from autotrader. You can see the Carfax link to the right.
Autotrader - page unavailable
www.autotrader.com
Need to take a second to lol at the pricing on PT Cruisers.
(It's a Bimmer, right?)I wasn't selling a car. They were giving my cars information for no reason other than to somehow, in their mind, leverage whatever to get me to trade in my car when I wasn't even looking to buy or sell or trade anything. They just decided to look at vehicles bought from their dealership that still owned them and then took information collected with each service call and gave that to Carfax.
Imagine the analogy ... plumber comes in to fix a clog in one of your toilets and then goes on Angie's List and rates your plumbing and how it has be [ab]used?
I may be jumping to conclusions, but I only because aware of it when they just recently started telling me they were doing it. This wasn't something they informed me of in fine print during purchase, during use of of any of their service department services, etc. At no time was I informed let alone asked for permission for them sharing my car's personal information. Why start telling me now if they had been doing it for years?(It's a Bimmer, right?)
I won't defend the propriety of what they're doing, but every BMW dealership in the country is sending basic service data over to CARFAX. It's like 2-3 lines of info per visit from what I've seen. I'd actually assume this is the work of BMW NA rather than individual franchises, and they aren't the only car brand to do this. You're jumping to conclusions as to motive. I've never bought a CARFAX report but the service key data you refer to isn't publicly available for free when your car was not actually for sale. Did you pay to pull a report on the car you owned? You're alleging that this was intended to encourage you to trade your car in for a different one.
And no, they didn't give the service info to CARFAX. It was sold. Yup, we live in a world of big data where it's pretty difficult (but not impossible) to opt out.
I may be jumping to conclusions, but I only because aware of it when they just recently started telling me they were doing it. This wasn't something they informed me of in fine print during purchase, during use of of any of their service department services, etc. At no time was I informed let alone asked for permission for them sharing my car's personal information. Why start telling me now if they had been doing it for years?