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Is anyone else using a Maxtor D740X-6L with a K7T266 Pro 2-RU? Little question for you...

K

KillerAngel

Senior member
I'm having a crazy little issue that I'd like to know if anyone else running these two items has seen themselves. I built a machine for a friend a few weeks ago with the following items:

XP 1700+ (stock speed)
256MB Crucial DDR
MSI K7T266 Pro 2-RU
Gainward GF2 Ti
Hercules Fortissimo II
3Com 2977 PCI Modem
Toshiba 16x DVD (Secondary Master)
Plextor 12x10x32 CD-RW (Secondary Slave)
Maxtor D740X-6L 40GB /w liquid bearings (Primary Master)
Antec SX-635 /w Antec PP352X 350W PSU
Windows XP

I'm having an issue where if I hit the reset button on the case, the machine will hang on the IDE detection screen with the HD LED constantly lit and keyboard unresponsive. The only way to get past this is to the machine off and then back on. This never happens if I soft reset with CTRL-ALT-Delete or restart from Windows. I've done extensive troubleshooting, eventually leading me to believe the board itself was bad, which I RMA'd back to NewEgg. However, I got a new board, and after getting everything reinstalled on Windows and stuff like that, I checked it...and it repeated the same problem. On troubleshooting the first board, I swapped out everything I could, minus the mobo and CPU, since I have a similar system of my own. Nothing seemed to work. However if I hook up my old IBM 22GXP 18GB in place of the Maxtor, it doesn't have that problem. So I decided to try that Maxtor on my own machine, which has the same MSI mobo, except without the optional RAID and USB 2.0. It doesn't have that problem on my board.

I've spent a lot of time on it, and I'm completely stuck. I'm out of ideas. The only thing I can think of is there's some kind of BIOS issue at present. I've tried it at the default settings and my tweaked settings, with BIOS version 3.3 and 3.4. Nothing. Anyway, if any of you run this mobo with this HD, just let me know if you've had any similar issues. Even if you don't have any words of wisdom, I'd just like to know if it does or does not happen to you. Thanks in advance. 😉
 
I don't have that mobo but it definately sounds like a bios issue. I don't really see how it's a problem worth spending so much time over though. Do you have the latest bios revision? Write to MSI and tell them about it, maybe they'll include that patch in the next BIOS rev.
/me shrugs
 
Well, I wouldn't have spent so much time on it-and I've dropped it for the moment, and gave her back her machine-but at the time when it first happened, I was so sure something was bad because that wasn't the only problem at the time. The first sign of trouble was when her machine would lock-up in Windows when she was doing next to nothing, and only a few minutes after she first turned it on. So I told her to hit the reset button (which was the first time anyone's needed to) and all the of the sudden it hangs at the detection screen. So naturally I had assumed that they were related and that she had a bad part, most likely the mobo or HD. But now there are no lock-ups to be found, even if the machine's been left on and played with all day and overnight. The reset issue remains, however. Pretty interesting, no? 😉
 
I don't have this issue at all. The only thing I wanted to ask is, which end of the IDE cable did you use with the hard drive?
 
Odd, but, you're using a VIA-chipset based board ... 😀

You might try ensuring that you've got the drive jumpered properly and are using an 80-wire ribbon cable, with the right plug to the right hole 🙂 Also, perhaps try using cable select rather than master/slave.
 


<< Odd, but, you're using a VIA-chipset based board >>



Odd I`m using VIA chipset board and Maxtor D740X hd 😀.

I guess you don`t read too well Pabster 😉

<< So I decided to try that Maxtor on my own machine, which has the same MSI mobo, except without the optional RAID and USB 2.0. It doesn't have that problem on my board >>

.




🙂
 
Thanks for replying guys. In answer to your questions. The IDE cable is correctly aligned, with the blue end into the motherboard, and the other end into the HD. I've tried the HD on Master and CS, and it's still on CS now. It's an 80-pin that came with the mobo, and I've swapped it out once with another cable.

There's another possibility, perhaps. It's possible that the PSU has been damaged, and might be doing some damage to the mobo. Maybe it's a possibility anyways. 😉 The reason I mentioned that is because when the case first came via UPS, I opened up the box and noticed there were screws floating around. So I opened up the case and somehow (I have no idea), two screws from the back of the PSU were missing, and its weight had been supported by just two screws during shipment. The box the case came in wasn't beat up or anything, I guess maybe this item had been opened before or something. Anyway, the PSU was hanging out of position and one of the corners of the metal PSU case with a screw in it was pulled out and deformed. I was pissed enough to want to send it back, but didn't want to wait another week for a replacement. Besides, I thought, the case of the PSU doesn't matter. But I didn't want it hanging so far out of place, so I took out the PSU and-as gently as I could-pounded that corner back into shape with a hammer. 😉 It sits OK now, but I can't help but wonder if I damaged the parts that matter inside the PSU casing.

The PSU has shown no sign of ill-effects. It always powers on, voltages read by the BIOS are in check, all the connectors seem to have power to them. I guess I'm just curious if it's remotely possible that the PSU could be so slightly injured, that it's damaging the mobos I put in the machine. Sounds pretty farfetched, but that's just a thought floating in my head.

Another thing to note, when I did get that replacement mobo, I assembled everything in the case and first attached a different PSU (my own Forton Source 300W) for its first power on. I did try the reset button once after I had flashed the BIOS, I believe, and it DID boot past that.

So at the time I figured the first board was bad, so on my merry way I went to reattach the Antec PSU and reinstall Windows. So after I had done that, and I was about to shut it off to take it to her house and set up, I decided to try the reset button once more. Then it hanged... Needless to say, I was more than a little peeved. 😉 Anyway, thanks for putting up with my extensive narration, if you have any further thoughts/questions, I would appreciate your feedback. Thanks everyone.
 
i'm kinda feeling the same way smp does. in the category of simple oversight, did you select 133 fsb over the default 100 fsb that the board is set to as shipped? no offense mind you, but just in case ?..... 🙂
 


<< So I decided to try that Maxtor on my own machine, which has the same MSI mobo, except without the optional RAID and USB 2.0. It doesn't have that problem on my board. >>


What if you disable the RAID on her board. I imagine there would be an option in the BIOS or jumpers on the board.
 
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