Is AC pan overflow ceiling damage usually covered by insurance?

lokiju

Lifer
May 29, 2003
18,526
5
0
My AC overflow drain pan overflowed tonight and destroyed my ceiling in my guest room. The sheet board/Dry wall is about to fall off and all the insulation is soaked.

We called our home owners insurance company but of course since it's the weekend the call center told us a claim will be made and the soonest someone will be out here is Monday, which sucks.

We took a ton of pictures, got the wet/dry shop vac up there and sucked up all the water we could, bagged up all the wet insulation and stuck a box fan up there to dry things out.

I sucked out the drain pipe on the outside and blew it out with my compressor also.

I was wondering if any other home owners on here have had the same thing happen before and what happened with the home owners insurance?

Was it covered?

Did it take a long time to get the repairs done?

Is there any tips or advice you can share?

:(
 

dartworth

Lifer
Jul 29, 2001
15,200
10
81
It should be covered...

as far as getting repairs done and a time line, that all depends on your insurance company and contractor
 

Jumpem

Lifer
Sep 21, 2000
10,757
3
81
Originally posted by: bctbct
insurance water claim- bad idea.

How so? Our homeowners covered ceiling damage and new attic insulation when the roofer left our roof uncovered.
 

bctbct

Diamond Member
Dec 22, 2005
4,868
1
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Originally posted by: Jumpem
Originally posted by: bctbct
insurance water claim- bad idea.

How so? Our homeowners covered ceiling damage and new attic insulation when the roofer left our roof uncovered.


I should have said minor water damage. Mold is a big issue for insurers these days. I also tend to think they may deny the claim for improper maint. and the damage may not be more than his deductible.

Why did your HO cover a contractors neglect?
 

mugs

Lifer
Apr 29, 2003
48,920
46
91
Doesn't seem like it'd be worth making a claim on your homeowner's insurance... how much drywall was damaged? You could probably repair it all by yourself for less than $100.
 

Squisher

Lifer
Aug 17, 2000
21,204
66
91
There are many alarms out there that are tripped by the presence of water. It might be a good idea to install one up there.

I have one in a second floor laundry that shuts off the water to the clothes washer and sounds an alarm if the washer overflows.
 

lokiju

Lifer
May 29, 2003
18,526
5
0
Originally posted by: Squisher
There are many alarms out there that are tripped by the presence of water. It might be a good idea to install one up there.

I have one in a second floor laundry that shuts off the water to the clothes washer and sounds an alarm if the washer overflows.

I should add that I do have a floater sensor in the secondary drip pan and apparently it's either defective or wired wrong.

I did some testing with it last night and lifted up the floater piece and it did nothing to cut the AC off.


I'm going to go to Home Depot today and buy a replacement sensor and also look for an alarm as well.
 

lokiju

Lifer
May 29, 2003
18,526
5
0
Originally posted by: mugs
Doesn't seem like it'd be worth making a claim on your homeowner's insurance... how much drywall was damaged? You could probably repair it all by yourself for less than $100.

It's probably two full sheets in the ceiling that are going to have to be replaced.

It also dripped down the inside of the wall so that will need to be ripped open and repaired.

It also soaked into the door to the guest room and caused damage, so that'll need to be replaced also.

I'm worried about mold for one thing and I'm not sure I have the skills required to replace drywall on the ceiling and make it look seamless.

I just checked up there this morning after having the AC run all night and it's dry as a bone, so it looks like I got the clog fixed.

I had the box fan running all night also up there and everything else seems to be pretty well dried out, which is good.

I wonder if there's something I can spray on everything that got wet to reduce the chances of mold and mildew from growing?
 

Engineer

Elite Member
Oct 9, 1999
39,230
701
126
Originally posted by: lokiju
Originally posted by: mugs
Doesn't seem like it'd be worth making a claim on your homeowner's insurance... how much drywall was damaged? You could probably repair it all by yourself for less than $100.

It's probably two full sheets in the ceiling that are going to have to be replaced.

It also dripped down the inside of the wall so that will need to be ripped open and repaired.

It also soaked into the door to the guest room and caused damage, so that'll need to be replaced also.

I'm worried about mold for one thing and I'm not sure I have the skills required to replace drywall on the ceiling and make it look seamless.

I just checked up there this morning after having the AC run all night and it's dry as a bone, so it looks like I got the clog fixed.

I had the box fan running all night also up there and everything else seems to be pretty well dried out, which is good.

I wonder if there's something I can spray on everything that got wet to reduce the chances of mold and mildew from growing?

Bleach and water solution sprayed will keep mold from growing, but you'll need to make sure it doesn't get on everything else.

As for insurance, what is your deductible (pardon me if it's already been posted)? If you have a large enough deductible, it won't be worth a claim unless you can guarantee that your rates won't go up because of the claim (and they tend to raise the rate after a claim).

 

Squisher

Lifer
Aug 17, 2000
21,204
66
91
Originally posted by: Engineer
Bleach and water solution sprayed will keep mold from growing, but you'll need to make sure it doesn't get on everything else.

As I understand it, although bleach will kill mold, during its "death by bleach" mold will release a multitude of spores to await some moisture so it can spring back to life.
 

BUTCH1

Lifer
Jul 15, 2000
20,433
1,769
126
I make it a point to suck out the drain pan at the start of the AC season, A lot of
nasties can easily clog the condensation PVC..
 

olds

Elite Member
Mar 3, 2000
50,097
771
126
Originally posted by: bctbct
Originally posted by: Jumpem
Originally posted by: bctbct
insurance water claim- bad idea.

How so? Our homeowners covered ceiling damage and new attic insulation when the roofer left our roof uncovered.


I should have said minor water damage. Mold is a big issue for insurers these days. I also tend to think they may deny the claim for improper maint. and the damage may not be more than his deductible.

Why did your HO cover a contractors neglect?
Bolded was what I was thinking.

 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
Originally posted by: BUTCH1
I make it a point to suck out the drain pan at the start of the AC season, A lot of
nasties can easily clog the condensation PVC..

that's a smart thing, make sure you refill the drain line with some water. However, the drain from the unit to the pan can also get a ton of nasties. Have to go to the unit to clean this one. Along with the drain tracks of the coils inside can also grow stuff that exterior flushing never reaches.

A good attic inspection once a year is a smart move.
 

Eli

Super Moderator | Elite Member
Oct 9, 1999
50,419
8
81
You shouldn't need to spray anything anywhere to keep mold from growing. The box fan was a good call. I would keep it running for another couple of days even if everything looks dry.

Mold only grows where there is moisture. If you eliminate it, no mold will grow.
 

Yzzim

Lifer
Feb 13, 2000
11,990
1
76
Originally posted by: oldsmoboat
Originally posted by: bctbct
Originally posted by: Jumpem
Originally posted by: bctbct
insurance water claim- bad idea.

How so? Our homeowners covered ceiling damage and new attic insulation when the roofer left our roof uncovered.


I should have said minor water damage. Mold is a big issue for insurers these days. I also tend to think they may deny the claim for improper maint. and the damage may not be more than his deductible.

Why did your HO cover a contractors neglect?
Bolded was what I was thinking.

Hmm, that could be very hard to prove. If the pan was all rusted out and the water leaked through the holes, maybe.

Besides, with such a small claim this seems to be, I would bet it'd be cheaper for the insurer to cover it, keep on good terms with their customer and move on.

How long has the area been wet? (Might have been covered already)

Mold spores are everywhere in the air. The problem is when they have a warm, moist/humid environment to grow in that they can become a problem. Eliminate the moisture and you won't have a problem.

If you can get it dry within 48-72 hours you shouldn't have a problem.

If you do find mold, get some BIN (comes in a gallon container or a spray can) and just cover the area. That will seal in anything that is growing and prevent it from being a problem.

 

NoShangriLa

Golden Member
Sep 3, 2006
1,652
0
0

I wouldn't go with insurance for such a simple fix.

Make sure the drain isn't plug and/or failed pump if there is one. Pump float tend to be water logged over time, or the contact fail.

Cut out replace dry wall if it is sagged or moldy, throw out the wet insulation and replace with new insulation.

Good luck!

 

NoShangriLa

Golden Member
Sep 3, 2006
1,652
0
0
Originally posted by: lokiju
Originally posted by: Squisher
There are many alarms out there that are tripped by the presence of water. It might be a good idea to install one up there.

I have one in a second floor laundry that shuts off the water to the clothes washer and sounds an alarm if the washer overflows.

I should add that I do have a floater sensor in the secondary drip pan and apparently it's either defective or wired wrong.

I did some testing with it last night and lifted up the floater piece and it did nothing to cut the AC off.


I'm going to go to Home Depot today and buy a replacement sensor and also look for an alarm as well.
Sensor fail all the time and should be test every 6 months, other wise it will give home owner a false sense of security. And, the float is design to start the pump when water reach a certain level instead of shut power off to the AC.

Best security is to educate yourself with the appliances that you own, and regular check/maintenance will reduce repair/disaster.

 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
Originally posted by: Eli
You shouldn't need to spray anything anywhere to keep mold from growing. The box fan was a good call. I would keep it running for another couple of days even if everything looks dry.

Mold only grows where there is moisture. If you eliminate it, no mold will grow.

good luck with that between layers of building material.

Sort of like carrying a battery on your passenger floor unsecured or containered.
 

NoShangriLa

Golden Member
Sep 3, 2006
1,652
0
0
Originally posted by: alkemyst
Originally posted by: Eli
You shouldn't need to spray anything anywhere to keep mold from growing. The box fan was a good call. I would keep it running for another couple of days even if everything looks dry.

Mold only grows where there is moisture. If you eliminate it, no mold will grow.

good luck with that between layers of building material.

Sort of like carrying a battery on your passenger floor unsecured or containered.
If the mold area is minor then bleach or hydrogen peroxide can be use to clean the area, however the ceiling over a garage that contain living space above tend to be double drywalled that seal in the mold where you can't get a it.

 

Eli

Super Moderator | Elite Member
Oct 9, 1999
50,419
8
81
Originally posted by: alkemyst
Originally posted by: Eli
You shouldn't need to spray anything anywhere to keep mold from growing. The box fan was a good call. I would keep it running for another couple of days even if everything looks dry.

Mold only grows where there is moisture. If you eliminate it, no mold will grow.

good luck with that between layers of building material.

Sort of like carrying a battery on your passenger floor unsecured or containered.
What? lol

Was that some sort of jab? lol

Obviously it depends on where it is, but I wouldn't worry about mold and mildew in an area that got wet once and shouldn't continue to receive moisture.