Ipod recognition problem

[BoosterPang]

I just purchased a new 30gig video Ipod about a week ago and up until now its been working great.

Yesterday I went to plug it into my computer to load a document onto it and a message pops up saying an "unknown device" is plugged into the USB port. Im not sure what this means becuase like I said it was working fine just the day before.

I tried uninstalling my USB devices and rebooting by computer but to no avail.

Do you guys have any more suggestions I could try or would my Ipod be officially kaput. Let me know im willing to try just about anything before I resort to sending it back for a new one

 

[ockky]

try plugging into a different usb slot...seems stupid, but i just had the exact same problem moments ago and that fixed it

 

[BoosterPang]

I tried that, and still the same problem.

Also tried pluggin it into my other comp and still says unknown device. Arg these things can be frustrating sometimes.

 

[HN]

can you borrow another cable from someone else to rule that out?
have you tried resetting the software back to factory settings (as a last resort. and back up your stuff!).

 

[BoosterPang]

I wouldnt mind restoring back to factory settings, because i didnt have a whole lot on the Ipod anyway.

But to do that I thought that I had to have it plugged into the computer which in my case doesnt work, is there some other way of doing this?

 

[Ctrackstar126]

no you don't need it plugged in i had the same problem and that fixed it.