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Ipod 4G Error massage help.

E

ezland00

Senior member
I just brought an ipod off Amazon.com. I'm having trouble transfering songs. everytime when i try to update the ipod, i always getting this massage Unknown Error (-36). I send it back to Amazon.com and they send me a new one, i'm still getting the same massage. any idea what's wrong?

I'm using Windows XP Pro 64bit.
 
here what the message means Type -36 error (I/O Errors (bummers)

This file is having difficulty while either reading from the drive or writing to the drive. The file
may have been improperly written data to the drive or the hard drive or disk may be damaged.
This is almost always indicative of a media error (hard error on the disk). Sometimes (rarely) it is transient.

Solutions: Try copying the file to another drive. Use a disk recovery software, such as Disk First Aid to examine the disk. You can try rebooting with all extensions off. Once in a while this will allow you to read the data. The file in question should be restored from a backup that was stored on a differnt disk. Regular backups can reduce the time to recover from this error.

Also i have read some people say u can format and it fixes the problem not really sure i dont own a ipod.
(http://docs.info.apple.com/article.html?artnum=55743)
 
The ipod does update when i plug it in to the PC. but if i want to transfer more songs, i have to unplug and plug it back to the PC inorder to get the songs. If i just hit Update, error massage will pop up.

therefore i don't think this is harddrive or media error.
 
Originally posted by: ezland00
I just brought an ipod off Amazon.com. I'm having trouble transfering songs. everytime when i try to update the ipod, i always getting this massage Unknown Error (-36). I send it back to Amazon.com and they send me a new one, i'm still getting the same massage. any idea what's wrong?

I'm using Windows XP Pro 64bit.
Click to expand...


Could it be driver issue with XP Pro 64bit???

I'm no expert in iPod usage, dont' even own one. Just wondering if it was possibly a XP 64bit thing...
 
Ok, its not the xp 64bit problem because i am able to transfer songs from one playlist. This playlist was created after a new ipod is plug in to iTune. All other playlist doesn't not work.

Yes, i do click Eject everytime i unplug the ipod.

My first ipod die after couple hours of use.


Pleeeeeeeeeeeeeeeeeeeeeeeeease Help
 
Originally posted by: ezland00
Ok, its not the xp 64bit problem because i am able to transfer songs from one playlist. This playlist was created after a new ipod is plug in to iTune. All other playlist doesn't not work.

Yes, i do click Eject everytime i unplug the ipod.

My first ipod die after couple hours of use.


Pleeeeeeeeeeeeeeeeeeeeeeeeease Help
Click to expand...

You get free support for the first 90 days, and Apple tech support is excellent. I suggest calling them or reading on Apple's support web pages on www.apple.com.
 
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