iPhone Hosed?

[Paperlantern]

Ive got an original iPhone I've kinda been asked to look at for someone. I have an iPhone myself, though it is a 4, and Ive only ever owned as far back as the iPhone 3g. As far as I know they are all fairly similar in terms of how they boot and so forth.

The problem with this iPhone is it wont boot. Pres the sleep button (power button), you get the black screen with the white apple logo for maybe 30 seconds, and then the screen goes black, and nothing. Likewise, if you plug it into a cable, you get the same behavior.

Pressing the home button while its off does nothing. I also tried holding sleep and home like to do a hard reset, it will come on, but then go back off again after 30 seconds like before. If you continue to hold sleep and home after it comes on the first time, it will then reset quickly, like maybe after less than 10 seconds, however releasing after that or continuing to hold them after the 30 seconds has elapsed and the screen goes dark again does nothing, it remains dark, and stays that way. As a shot in the dark I also tried removing the sim card thinking maybe there was an issue with it when it was trying to access it, but that made no difference.

is this thing completely hosed?

Any thoughts?

 

[ChAoTiCpInOy]

Is it recognized when you hook it up to a computer? Maybe it's in recovery mode or DFU mode?

 

[alent1234]

have you tried charging the phone? any water damage?

 

[Paperlantern]

No water damage that I can see. Owner didnt mention it to me either. It isnt being picked up when it gets plugged in either.

 

[alfa147x]

No water damage that I can see. Owner didnt mention it to me either. It isnt being picked up when it gets plugged in either.

try forcing it into DFU mode then plugging it up

 

[Paperlantern]

DFU mode seems to have worked, itunes detected it. i dont have time to try the restore right now but will in the morning, thanks alfa!

 

[alfa147x]

DFU mode seems to have worked, itunes detected it. i dont have time to try the restore right now but will in the morning, thanks alfa!

np! Glad it works!

 

[MotionMan]

Let us know how it turns out.

MotionMan (<--- Sitting on the edge of his seat)

 

[Paperlantern]

Let us know how it turns out.

MotionMan (<--- Sitting on the edge of his seat)

HAHA, excellent. Sorry, normally I would have been able to do it, but I went to go see 50/50 today with the Mrs, left work a smidge early to get there. REALLY good movie incidentally. Anyway, i'll post how it goes in the AM.

 

[Paperlantern]

Well, it went through the restore, now the screen has the usb plug with an arrow going to an iTunes logo and a slider that says slide for emergency, basically it acts like it has no service. It IS plugged into iTunes, and if i unplug and replug, it just comes up to a blank white screen that says iPhone in the middle of it. Nothing else happens.

I signed into the iTunes store with my apple ID (as i had not done that yet on this computer), and when you connect the phone a bar comes up real quick that says "Accessing iTunes store" and then goes away, the page stays completely blank other than the "iPhone" in the middle of the screen.

 

[alfa147x]

have you tried another machine?

 

[Paperlantern]

have you tried another machine?

I thought of that but didn't occur to me how it would make a difference in this case, though it wasnt detecting or getting anywhere until the last suggestion you made, so it's worth a try.

 

[pm]

I'd advise making sure that you are running the latest version of iTunes.

 

[alfa147x]

I thought of that but didn't occur to me how it would make a difference in this case, though it wasnt detecting or getting anywhere until the last suggestion you made, so it's worth a try.

I've had iTunes / iPhone errors in windows due to odd drivers or something of the like.

 

[Paperlantern]

Looks to have the same problem on a second computer as well. I dunno, i'm starting to think this thing needs to be put in a pine box.

 

[alfa147x]

Looks to have the same problem on a second computer as well. I dunno, i'm starting to think this thing needs to be put in a pine box.

Pine box?

 

[MotionMan]

Pine box?

MotionMan

 

[alfa147x]

Oh I thought pine had some sort of quality that pulled moisture or something of the like. OP: Any chance you have access to a mac? That would be worth a shot. Hell just walk into an Apple store if you don't.

 

[Paperlantern]

Didnt know people were still posting to this thread. LOL @ motionman, thank you for clarifying.

I do have a mac and tried it for haha's this morning, why I came back here to post the results. The mac took care of it and the iPhone is working fine again. Nothing different except its a mac, fired right up. I was like are you kidding me!? Same internet connection, everything. I have no idea what the difference is other than mac likes apple products more? Regardless, issue resolved.