iPhone and at&t service

ubercaffeinated

Platinum Member
Dec 1, 2002
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A quick question to you guys with iphones out there. How is AT&T service for you guys.

I'm coming from verizon where any call I made, always went through, and I always received a call that was made to me. Reception was superb.

I'm on day 2 with at&t. Today in my home office, while my iPhone reported having full bars, I've had a number for failed calls (that I dialed), and several calls to me that just never came through. One went straight to voice mail. 4 calls dailed to me didn't so much as register as being received by the iPhone. I confirmed all calls with my friends after I became suspicious at the dearth of expected phone calls.

I'm hoping this is due to just a glitch in the system or something from my number being not completely ported yet. What is the experience with reception/service you guys have had?



edit: Btw, I'm in Orange County, California, and most of the places I go to give me full bars.



update: So after a week and a half of solid usage, I have to say I am pretty darn happy with the iPhone 3G. AT&T wireless service is still worse than Verizon's, however it is something I am willing to deal with for the iPhone. I took the thing all over Southern California (from west Hollywood to Riverside), and it's performed remarkably well, though I did still have some annoying dropped and missed calls. I'll be keeping it and at&t for as long as Verizon doesn't get the iPhone.

For people looking for a iPhone cover/case, I've settled most recently on the Power Support Air Jacket. It's very thin, and protects the phone from scratches/wear/bumps. It definitely won't prevent drop damage, but I feel very few cases can do anything about that anyway. It's a minimalist case, and I like it very much.

I went through the Griffin Clarifi and the full body Invisishield before settling on the Air Jacket. The Griffin Clarifi is a lot like the slider, but because of the particular way it was constructed, it digs into the screen protector on the screen, damaging the screen protector by introducing permanent bubbles into it. I tossed the thing after a few days.

The Invisishield is in theory a great idea. I had it professionally installed because I knew it to be notoriously difficult to put on. It was great at first, but after a couple of days, I found it to attract a lot of lint. I keep my iPhone in my pocket, and basically any free edge of the Invisishield would attract little clothing fibers and cause the iPhone to look furry. It was just unsightly, so I returned this as well.
 

MotionMan

Lifer
Jan 11, 2006
17,124
12
81
I also came from Verizon. Overall, reception is BETTER for me, especially, for some reason, in my house and at the L.A. Downtown court house.

MotionMan
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
51,784
7,332
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Pogue said it best...does everything great but a cell phone. My wife was complaining today about how she always drops calls and half the time calls never go through. I miss Verizon :(
 

ubercaffeinated

Platinum Member
Dec 1, 2002
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I mean if that's the case, I think I'm gonna take this baby back. :/

I LOVE it, but if the dang thing can't properly make/receive calls, I can't use it. I'm hoping today was a fluke. We get 14 days on this thing before getting stuck with it for 2 years right?
 

MotionMan

Lifer
Jan 11, 2006
17,124
12
81
Originally posted by: makoto00
I mean if that's the case, I think I'm gonna take this baby back. :/

I LOVE it, but if the dang thing can't properly make/receive calls, I can't use it. I'm hoping today was a fluke. We get 14 days on this thing before getting stuck with it for 2 years right?

I have not found the reception to be a problem.

Clearly, YMMV.

MotionMan
 

mchammer187

Diamond Member
Nov 26, 2000
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have not had issues with dropped calls since the latest firmware

switching from 3G->Edge will always result in a dropped call though
 

Muadib

Lifer
May 30, 2000
18,124
912
126
I suggest turning off 3G and then see if you have call issues. I say this because 2 bars in 3G with the 2.1 software, is equal to 1 bar or less to every other phone I've ever owned.

Apple pulled a fast one with the 2.1 software as far as reception goes. They gave you more bars, but did nothing to improve the actual signal. As mchammer187 stated, if your phone switches from 3G to Edge during a call, you will lose the call, most of the time.

I found the Edge reception of the iPhone to be on par with my Razr, so when I'm expecting an important call, or know I'll be traveling to an area with little 3G, I put the iPhone in Edge mode. I've never dropped a call this way.

 

Tyranicus

Senior member
Aug 28, 2007
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Maybe I'm lucky not to own a 3G. I have never had any reception problems with my Edge phone.
 

Kmax82

Diamond Member
Feb 23, 2002
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www.kennonbickhart.com
Yea.. turn off 3G, and I'm about 99% certain that your issues will go away. It really sucks that they couldn't implement a better way for the device to switch between 3G and EDGE.. that really hurts the device as a phone.
 

JC86

Senior member
Jan 18, 2007
694
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I've never been with Verizon but ATT seems to be on par with T-Mobile. . . . I get the occasional dropped call but nothing so bad that i can't live with it. fwiw, whenver i'm with friends with Verizon, if I can't get a signal, neither can they.
 

Looney

Lifer
Jun 13, 2000
21,938
5
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Originally posted by: Kaido
Pogue said it best...does everything great but a cell phone. My wife was complaining today about how she always drops calls and half the time calls never go through. I miss Verizon :(

Hm well, i don't think that's a iPhone problem, because i rarely get dropped calls with my iPhone (3G).

And when i lived in FL last year, i was with AT&T, and didn't get dropped calls either... and often i would be on the phone for hours at a time (hey, i was lonely).
 

Kmax82

Diamond Member
Feb 23, 2002
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www.kennonbickhart.com
Originally posted by: Looney
Originally posted by: Kaido
Pogue said it best...does everything great but a cell phone. My wife was complaining today about how she always drops calls and half the time calls never go through. I miss Verizon :(

Hm well, i don't think that's a iPhone problem, because i rarely get dropped calls with my iPhone (3G).

And when i lived in FL last year, i was with AT&T, and didn't get dropped calls either... and often i would be on the phone for hours at a time (hey, i was lonely).

Yea.. I just did a test between my wife's phone and mine, and hers drops calls where mine doesn't. So it looks like I'm going to have to take hers back.. ugh... annoying.
 

Muadib

Lifer
May 30, 2000
18,124
912
126
Originally posted by: Kmax82
Originally posted by: Looney
Originally posted by: Kaido
Pogue said it best...does everything great but a cell phone. My wife was complaining today about how she always drops calls and half the time calls never go through. I miss Verizon :(

Hm well, i don't think that's a iPhone problem, because i rarely get dropped calls with my iPhone (3G).

And when i lived in FL last year, i was with AT&T, and didn't get dropped calls either... and often i would be on the phone for hours at a time (hey, i was lonely).

Yea.. I just did a test between my wife's phone and mine, and hers drops calls where mine doesn't. So it looks like I'm going to have to take hers back.. ugh... annoying.

Do you both have iPhones?
 

lokiju

Lifer
May 29, 2003
18,526
5
0
My wife my brother in law and myself all switched from Verizon to AT&T for the 3G iPhone and all love the iPhone but hate the phone part of it.

I've never had service that's dropped so many calls...
 

Muadib

Lifer
May 30, 2000
18,124
912
126
Originally posted by: lokiju
My wife my brother in law and myself all switched from Verizon to AT&T for the 3G iPhone and all love the iPhone but hate the phone part of it.

I've never had service that's dropped so many calls...

Edge, or 3G? I never had a problem when I visit my nephew in Atlanta, but then I leave it on Edge when I'm there.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
51,784
7,332
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Originally posted by: Muadib
Originally posted by: Kmax82
Originally posted by: Looney
Originally posted by: Kaido
Pogue said it best...does everything great but a cell phone. My wife was complaining today about how she always drops calls and half the time calls never go through. I miss Verizon :(

Hm well, i don't think that's a iPhone problem, because i rarely get dropped calls with my iPhone (3G).

And when i lived in FL last year, i was with AT&T, and didn't get dropped calls either... and often i would be on the phone for hours at a time (hey, i was lonely).

Yea.. I just did a test between my wife's phone and mine, and hers drops calls where mine doesn't. So it looks like I'm going to have to take hers back.. ugh... annoying.

Do you both have iPhones?

As MotionMan said, YMMV. Here in CT I get bad service, but when I was driving across the country last summer I'd get 5-bars in the weirdest places, like in corn farm country in Kansas :confused:
 

Keitero

Golden Member
Jun 28, 2004
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I never did have any signal problems with my AT&T Tilt, but moving over to a 3G iPhone has given me dropped calls left and right. It doesn't help that I live in an area that doesn't have all that great 3G signal (DC Metro area). I never had that problem when I lived in Raleigh.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
51,784
7,332
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Originally posted by: Keitero
I never did have any signal problems with my AT&T Tilt, but moving over to a 3G iPhone has given me dropped calls left and right. It doesn't help that I live in an area that doesn't have all that great 3G signal (DC Metro area). I never had that problem when I lived in Raleigh.

Yeah my friends with other AT&T phones usually don't have problems where I do. For as expensive as the iPhone was, you'd have thought they would have put a better phone chip inside...
 

Looney

Lifer
Jun 13, 2000
21,938
5
0
Wow, i don't know what happened, but Cydia or somethign i installed from there made my iphone crap. I couldn't hold a call for more than 10sec before disconnecting. But as soon as i restored my iphone back to factory settings everything is fine again.

Damn.
 

Parasitic

Diamond Member
Aug 17, 2002
4,000
2
0
AT&T moved the trial to 30 days. Since only retail corporate stores and Apple stores are allowed to sell the iPhone, chances are you could return it without worrying about a secondary contract imposed by shady agents.

Did you update to the latest firmware? My iPhone 3G had very bad reception problem where I'd get signal on EDGE and not at all when I force 3G in my area. This problem went away after updating to 2.1.
 

NaOH

Diamond Member
Mar 2, 2006
5,015
0
0
I get dropped and failed calls. But it could be due to the receiver on the other end. Edge is slow as 56K. But it's bearable. ATT recently increased their coverage and now I can receive and make calls in my office! Overall, calls made work 90% of the time and the phone is 100% better than any phone I've ever used (the apps are really stable and USEFUL). I don't care about features such as copy and paste, voice dialing or MMS. Or a subar "5MP!@!" CELLPHONE camera.