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INTERNET provider flagged me for excessive downloads..

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Originally posted by: Fritzo
The average customer on our service uses about 4GB per MONTH. 15% use 10GB+/month, and a small fraction use over 20GB. The people that are using 60 and beyond are the ones that are hurting the service for everyone else and we'd rather they go somewhere else or stop doing whatever they're doing.

We have enough bandwidth were we can take those 20gb people. The problem is more bandwidth is available that nearly anyone can possibly use. However, the minute you say "UP TO *SUCH AND SUCH*" in an ad or anywhere on your site, people will turn away. The average Joe has no idea how much a gb is, he just sees "limited" and goes to the next person that is offering "unlimited."
Click to expand...

I'm on Comcast and I'm doing 60GB+ per month easily. In fact I'm at 27.3GB down on April, with 17.5GB up for a total of 45GB.
 
Originally posted by: Chiropteran
From Verizon Online FAQ:

Does Verizon High Speed Internet include unlimited Internet access or will I be charged according to my usage?

* Verizon charges a flat monthly fee for Verizon High Speed Internet service. You will not incur additional charges based on your Internet usage.

http://www22.verizon.com/conte.../all+faqs/all+faqs.htm
Click to expand...

...and the others?

Wording is a bit vague. Anyone throttled still has an access connection. Just because it's at the speed that they don't like is irrelevant. I think the response comes from the BBS days.
 
Originally posted by: waggy
Originally posted by: PingSpike
A gig in one day? Thats a pretty retarded flag limit...doesn't that crappy satalite internet even have a higher limit then that?

If these motherfuckers want to sell people fast connections you're not allowed to use they should at least have the balls to label them as such.
Click to expand...

satalite has the same limit. i fyou download more then 1 gig a day they reduce your speed to LOWER then dialup speeds.
Click to expand...

Not my provider. it's a 30 day limit to 7,500 MB.

http://wildblue.com/legal/Wild...Policy_28-Feb-2008.pdf

 
Originally posted by: oldsmoboat
Originally posted by: waggy
Originally posted by: PingSpike
A gig in one day? Thats a pretty retarded flag limit...doesn't that crappy satalite internet even have a higher limit then that?

If these motherfuckers want to sell people fast connections you're not allowed to use they should at least have the balls to label them as such.
Click to expand...

satalite has the same limit. i fyou download more then 1 gig a day they reduce your speed to LOWER then dialup speeds.
Click to expand...

Not my provider. it's a 30 day limit to 7,500 MB.

http://wildblue.com/legal/Wild...Policy_28-Feb-2008.pdf
Click to expand...

oh yeah forget about wildblue. they were just comeing on when i dumped Dircway.

dircway had a 1 gig /month limit. for $99 a monht. but it was better then dialup heh
 
Originally posted by: mitchel
Originally posted by: Fritzo
The average customer on our service uses about 4GB per MONTH. 15% use 10GB+/month, and a small fraction use over 20GB. The people that are using 60 and beyond are the ones that are hurting the service for everyone else and we'd rather they go somewhere else or stop doing whatever they're doing.

We have enough bandwidth were we can take those 20gb people. The problem is more bandwidth is available that nearly anyone can possibly use. However, the minute you say "UP TO *SUCH AND SUCH*" in an ad or anywhere on your site, people will turn away. The average Joe has no idea how much a gb is, he just sees "limited" and goes to the next person that is offering "unlimited."
Click to expand...

I'm on Comcast and I'm doing 60GB+ per month easily. In fact I'm at 27.3GB down on April, with 17.5GB up for a total of 45GB.
Click to expand...

And in order to do that, you're

a. downloading porn
b. downloading music
c. downloading movies
d. all of the above

There's not many legal things you can do to use that much bandwidth.
 
I'm a WISP, so I'll weigh in on how I see things.

Being a WISP is a tough business. Unless you're in a major metropolitan area, you have to pay an arm and a leg for a wholesale connection. In many rural areas, a T1 can cost 1000 bucks per month or more--with a 3 year contract! To cover your bandwidth cost alone you would have to have a minimum of 20 customers at $50 per customer per month. Since a T1 is 1.5mbps, you could only guarantee each customer a whopping 75kbps of bandwidth, or approximately twice the speed of dialup. With some fancy traffic shaping to have the P2P users scraping the bottom of the barrel for the leftover bandwidth, you might be able to get by with offering service "up to 256kbps" and as a bonus, burst the customer to 512kbps if the bandwidth is available. All for $50/mo. Not going to get rich quick, are you?

Now that I've filled your head with a very-bad-case scenario, keep in mind that many WISPs don't have to pay quite THAT much for bandwidth. Obviously, yours doesn't, or they wouldn't be able to offer "up to 12mbps+" speeds. That'd be 8 T1s, or up to $10,000/mo! Still, since they are selling a "3mbps" plan for only $50/mo, I feel that it is being very unreasonable to the customer to have a phantom quota that can be reached in under one hour! Most rural ISPs are run by sane common people like you and me, and actually want the customer to be happy. That's why you see most WISPs selling very slow plans, rarely over 1mbps; if you're selling it, the customer has a reasonable expectation of being able to use it substantially. If your WISP doesn't want people downloading more than 800mb per day, they should consider selling "up to 256kbps" plans, and publish the quota!

As a side note, I think that in the interest of rural broadband development, all incumbent phone and cable providers should be required to offer WISPs a reasonably-priced connection. It's very crippling to these small WISPs that have to pay out the nose for a puny little T1, while the ILEC sells 6mbps ADSL for $40/mo. I believe that the cheapest and most-efficient way for rural America to see widespread broadband is to ensure that rural WISPs can purchase wholesale bandwidth at carrier cost; hell, in really remote regions, even use the USF to subsidize it so it's available below cost. The internet's infrastructure is now in dire need of the same boost that phone and electric got in days of yore.
 
Originally posted by: SandInMyShoes
I'm a WISP, so I'll weigh in on how I see things.

Being a WISP is a tough business. Unless you're in a major metropolitan area, you have to pay an arm and a leg for a wholesale connection. In many rural areas, a T1 can cost 1000 bucks per month or more--with a 3 year contract! To cover your bandwidth cost alone you would have to have a minimum of 20 customers at $50 per customer per month. Since a T1 is 1.5mbps, you could only guarantee each customer a whopping 75kbps of bandwidth, or approximately twice the speed of dialup. With some fancy traffic shaping to have the P2P users scraping the bottom of the barrel for the leftover bandwidth, you might be able to get by with offering service "up to 256kbps" and as a bonus, burst the customer to 512kbps if the bandwidth is available. All for $50/mo. Not going to get rich quick, are you?

Now that I've filled your head with a very-bad-case scenario, keep in mind that many WISPs don't have to pay quite THAT much for bandwidth. Obviously, yours doesn't, or they wouldn't be able to offer "up to 12mbps+" speeds. That'd be 8 T1s, or up to $10,000/mo! Still, since they are selling a "3mbps" plan for only $50/mo, I feel that it is being very unreasonable to the customer to have a phantom quota that can be reached in under one hour! Most rural ISPs are run by sane common people like you and me, and actually want the customer to be happy. That's why you see most WISPs selling very slow plans, rarely over 1mbps; if you're selling it, the customer has a reasonable expectation of being able to use it substantially. If your WISP doesn't want people downloading more than 800mb per day, they should consider selling "up to 256kbps" plans, and publish the quota!

As a side note, I think that in the interest of rural broadband development, all incumbent phone and cable providers should be required to offer WISPs a reasonably-priced connection. It's very crippling to these small WISPs that have to pay out the nose for a puny little T1, while the ILEC sells 6mbps ADSL for $40/mo. I believe that the cheapest and most-efficient way for rural America to see widespread broadband is to ensure that rural WISPs can purchase wholesale bandwidth at carrier cost; hell, in really remote regions, even use the USF to subsidize it so it's available below cost. The internet's infrastructure is now in dire need of the same boost that phone and electric got in days of yore.
Click to expand...
Why not go with a T3? For a T1, loop costs are probably about 2/3 of that $1000/mo, right? Wouldn't it be more cost effective to go with T3 (assuming you could snag enough customers), or are they so much more expensive than T1 that it could never be practical for a rural ISP?
 
Originally posted by: Fritzo
It does not make business sense to do what you're saying. Poor planning has nothing to do with it. What's happening is people do not want to pay more than $30-$40 for high speed Internet. If ISPs start adding OC-48s and fiber for everyone to accommodate under 1% of their customers, everyone's bill is going to climb into the $50-$80 range that they were 10 years ago.

The average customer on our service uses about 4GB per MONTH. 15% use 10GB+/month, and a small fraction use over 20GB. The people that are using 60 and beyond are the ones that are hurting the service for everyone else and we'd rather they go somewhere else or stop doing whatever they're doing.
Click to expand...

Meh, 4GB a month is complete ass for this day and age.

But then again, my bill is still in the upper tier of that 50-80 range. So I guess it's all equal.
 
Originally posted by: Fritzo
And in order to do that, you're

a. downloading porn
b. downloading music
c. downloading movies
d. all of the above

There's not many legal things you can do to use that much bandwidth.
Click to expand...

Bullshit.
 
Originally posted by: waggy
yeah. i live out in the country (farming area). so the choices i have are very few..and most of wich suck.


edit: see the edit now! heh.


http://www.t6b.com/pricing_home.php

I have the Silver (3000/768 kbps) for $50 a month. a Business account of the same speed is $99 a month!
Click to expand...
Those plans are just irresponsible. No wireless provider actually has that kind of sustained bandwidth, the technology doesn't exist that can support it. The fact that they freak out after 1GB is very strong proof that they're heavily oversubscribed. That shouldn't even be legal, they're promising something they can't ever hope to deliver.

Their 1GB cap comes out to a sustained transfer rate of 97Kbps, that's not even streaming radio speeds. With the 6Mb plan, you'll blow through the cap in 23 minutes.
 
Originally posted by: Fritzo
Originally posted by: mitchel
Originally posted by: Fritzo
The average customer on our service uses about 4GB per MONTH. 15% use 10GB+/month, and a small fraction use over 20GB. The people that are using 60 and beyond are the ones that are hurting the service for everyone else and we'd rather they go somewhere else or stop doing whatever they're doing.

We have enough bandwidth were we can take those 20gb people. The problem is more bandwidth is available that nearly anyone can possibly use. However, the minute you say "UP TO *SUCH AND SUCH*" in an ad or anywhere on your site, people will turn away. The average Joe has no idea how much a gb is, he just sees "limited" and goes to the next person that is offering "unlimited."
Click to expand...

I'm on Comcast and I'm doing 60GB+ per month easily. In fact I'm at 27.3GB down on April, with 17.5GB up for a total of 45GB.
Click to expand...

And in order to do that, you're

a. downloading porn
b. downloading music
c. downloading movies
d. all of the above

There's not many legal things you can do to use that much bandwidth.
Click to expand...
Sure there is. Heck, I probably do more than 60GB/month just from watching a baseball game every day on MLB.tv. And that would be before I do anything else.

IPTV will decimate ISPs that aren't prepared for it. They promised enough bandwidth for it, now they need to actually supply it.
 
Originally posted by: Fritzo

And in order to do that, you're

a. downloading porn
b. downloading music
c. downloading movies
d. all of the above

There's not many legal things you can do to use that much bandwidth.
Click to expand...

Who says downloading porn is illegal? Some people pay those membership fees to all those sites. 😀
 
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