internet not working

[onearmedscissor]

i just reformated my computer and now the internet doesn't work. that computer and the computer i'm using right now are connected to a linksys router. they were both working fine before i reformatted and now the only this one works. this one has windows 2000 and the other has xp. any idea how to fix this? thanks.

 

[MichaelD]

Did you load the driver for your Network Interface Card? WinXP would probably have a driver built in. W2K would not.

 

[onearmedscissor]

well the one that's working has windows 2000. i didn't load any drivers though.

 

[MichaelD]

The one that can't connect...the cable is plugged in right? I gotta ask. You'd be surprised....

Is it set to obtain an IP addy automatically? Did you mess with any TCP/IP settings?

 

[onearmedscissor]

yeah, haha, it's connected. it says the lan is connected but i can't connect to the internet. before i changed settings it didn't work at all, then i tried changing some, but i think everything is back to default now. it is on obtain ip address automatically.

 

[n0cmonkey]

Are you getting an ip address from your linksys router? DNS? Default gateway?

Don't cross post. It's rude.

 

[onearmedscissor]

all the fields are blank in the support tab of the connection status bar.

 

[n0cmonkey]

Not sure what that means, I don't have WinXP handy.

Open a command prompt, and type: ipconfig

It should spit out some data, including the ip address, subnet mask, and default gateway. They should match the working machine, except the ip address.

 

[onearmedscissor]

i just installed the drivers and now it says i have two network connects. one is called 1394 connection and 1394 net adapter is below it. the other is local area connection 2 and intel pro/100 network connection is below it. the internet still doesn't work. when i do ipconfig, dns suffix is blank, autoconfig ip is filled, subnet mask is filled, and default gateway is blank.

 

[n0cmonkey]

Ok, the 1394 is your firewire.

I'm betting the ip address starts with 169. If so, it isn't picking up on the DHCP stuff. release and renew.

 

[Insane3D]

Push and hold in the rest button on your Linksys router. After you do that, reboot the PC. The number of DHCP users might be set to low, and it's not giving access to the PC you reformatted. Are you using the same network card you were using before?

 

[onearmedscissor]

should i reboot both pcs? i'm using the same network card as before, all i did was reformat. i did release and renew on the linksys status page and the internet still does not work and ipconfig says the same thing.

 

[n0cmonkey]

Originally posted by: onearmedscissor
should i reboot both pcs? i'm using the same network card as before, all i did was reformat. i did release and renew on the linksys status page and the internet still does not work and ipconfig says the same thing.

The same thing as what? Is it a 169 address? If so, release and renew (ipconfig /release and ipconfig /renew).

If not, what ip address did it give the machine?

 

[Insane3D]

No, not release and renew. I mean actually hit the reset button on the front of the Linksys. It will reset all the settings to default. I had this happen on my Linksys because I set the number of DHCP users to like 5...after it had given out an IP to 5 different PC's, it stopped giving out a IP.

I realize your are using the same NIC, but the router sees it as a different PC because OS probably named it different during install. Trust me....try that. Push and hold the rest button on the front of the router for a few seconds. Release it and reboot the PC's.

 

[onearmedscissor]

it was a 169 address. i just did /release and it gave me the same thing. then i did /renew and it said something like "error occurred when trying to renew. unable to contact dhcp server. timed out." i'm only supposed to be doing this on the computer that doesn't work, right?

 

[n0cmonkey]

Originally posted by: Insane3D
No, not release and renew. I mean actually hit the reset button on the front of the Linksys. It will reset all the settings to default. I had this happen on my Linksys because I set the number of DHCP users to like 5...after it had given out an IP to 5 different PC's, it stopped giving out a IP.

I realize your are using the same NIC, but the router sees it as a different PC because OS probably named it different during install. Trust me....try that. Push and hold the rest button on the front of the router for a few seconds. Release it and reboot the PC's.

NICs in Windows are named based on their position in the pecking order. The first NIC gets number 0, the second 1 (or it starts with 1, I can never remember). And DHCP usually keeps track of leases through the MAC address, I think.

 

[n0cmonkey]

Originally posted by: onearmedscissor
it was a 169 address. i just did /release and it gave me the same thing. then i did /renew and it said something like "error occurred when trying to renew. unable to contact dhcp server. timed out." i'm only supposed to be doing this on the computer that doesn't work, right?

Correct.

Ok, so it isn't getting a dhcp address. You can try resetting the linksys to default settings or check in the configuration for increasing the number of available DHCP leases.

I'd definitely reset the router though. The DHCP servers always seem a little buggy on those things.

 

[onearmedscissor]

Originally posted by: Insane3D
No, not release and renew. I mean actually hit the reset button on the front of the Linksys. It will reset all the settings to default. I had this happen on my Linksys because I set the number of DHCP users to like 5...after it had given out an IP to 5 different PC's, it stopped giving out a IP.

I realize your are using the same NIC, but the router sees it as a different PC because OS probably named it different during install. Trust me....try that. Push and hold the rest button on the front of the router for a few seconds. Release it and reboot the PC's.

i put a paperclip in the reset hole and the light next to it turned red. then i restarted both computers. this is still the only one that works.

 

[Insane3D]

Yeah, but it holds them for awhile too, even if they aren't connected. If you like at the DHCP clients table, it will show PC's that have been hooked up and its listed by the PC name.

 

[onearmedscissor]

i just looked at the clients table and it is blank...

"DHCP Active IP Table
DHCP Server IP Address: 192.168.1.1
Client Hostname IP Address MAC Address
None None None"

 

[Insane3D]

Hmmm...well. Couple of things to check. The port you are connected to on the Linksys, for the PC that has no internet, are the corresponding lights on the front of the router lit up? I had a 4 port Linksys before that only 3 of the ports worked correctly. Can you try another port on the back of the router?

Also, what are you settings for number of DHCP users?

 

[earthling30]

No....button...front....router...you....hit...now..

I have a Linksys router and my rest button is on the back side of it.

 

[onearmedscissor]

i only have two computers plugged in and the lights in the front are lit up for both of them. they're plugged in ports 3 and 4. before i even posted here i tried switching them and it didn't change anything. my settings for dhcp are the default right now. starts at .1.100 and 50 users.

 

[n0cmonkey]

Did the non-working machine get a 169 address again? If so, you could try deleting the tcp/ip protocol and reinstalling it. Make sure the XP firewall is turned off too.

 

[Insane3D]

That's weird. It has to be something in the routers setup. The Intel NIC is running ok right? IE no red X's or yellow ?'s in the device manager? The only other thing I can think of is something is whacked in the TCP/IP settings.