internet help

[Porter21]

My grandpa is visiting for a few weeks and he owns a 700m dell laptop. He is using my linksys router to receive internet to his laptop. It is an older wireless b four port router. There is some newspaper site called the statesman journal from where he lives that he is trying to access and whenever he tries to access it through his laptop wirelessly, it waits a while to load and then says page cannot be displayed. There is a company, that runs a bunch of local papers located throughout the Oregon, California area including that newspaper and he can neither access their corporate site. Ill ask him what the exact company is. If you have any tips on why there is certain sites that he cant access from him computer, when he can access everything else. He tests out all my desktops and he can access them from those. I doubt it is something with my router either. We checked his internet options like privacy and such and none of them seem to be effecting it. i was going to look into his problem, but have been busy and was wondering if you guys have any quick tips before I go at it. Remember, he has a 700m. Thanks for the tips!

Mark

 

[bwnv]

try pinging it from your comp and then his comp and compare the 2. If it gives a different addy from his someone may have added that site to his hosts file. Some sites have multiple servers around the country that use different IP's depending where your comming from.

 

[Porter21]

Alright ill check that out right now. HOw exactly do I ping it, never done that before?

 

[montag451]

Run ipconfig on his computer. START- RUN - type 'ipconfig'
See what his ip address is.

from your computer ... START - RUN
type 'ping xx.xx.xx.xx' where the xx's are grandad's computer.

 

[Porter21]

thanks!

 

[Porter21]

neone else?

 

[montag451]

Well, you gotta post back with the results, cos those clairvoyant ones amongst us have already been burnt at the stake.

 

[AKA]

Some broadband modems in conjunction with some software firewall programs will not let you log into or view certain websites.

While his laptop probably worked fine outside your network, but does not inside your network and your network has no problems.

Then its likely a software firewall program on his notebook. Have him temporarily disable it and see if that works.

 

[Porter21]

well montag, i went to go try that out with his laptop, but it was off and he was downstairs, then I was going to tell him I was going to try something out but I forgot and had to go soemwhere. The next day, he asked me what I'd done because now it works. strange, isn't it?

 

[montag451]

Great, my magic powers worked.
He can send a donation to my mission at the following paypal address.......

teeeheeeheheheheheheheh@ohnomymagiciswaytoostrongforyoumeremortals.god