Internet Explorer crashes when scrolling

Feb 25, 2000
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Ok, this one for my wife's PC.

For a long time now, IE has been crashing when scrolling with the mouse wheel. MS Optical USB, with intellipoint 3, 3.1, 3.2. The Microsoft Knowledge Base recognizes this as an issue with old ATI drivers, and offers several workarounds. The problem, though, is that we got rid of her old ATI card months ago; she now has a Viper II (hold your comments). None of the MS workarounds work. They suggested 1. new ATI drivers 2. Adding the line DevBMP=0 to sys.ini and 3. disabling accelerator functions in display\advanced. 2) had no effect. 3) caused horrible graphical problems, so I tried setting the slider to 1 notch over from off (basic functions), but the crashes contiued.

I had hoped that the upgrade to Me would fix this, but alas...

Any ideas? Note that the crashes do not occur at all web sites, or even at specific websites all the time, though some websites have a much higher probability of crashing than others. (Reading any of Ebert's movie reviews, for example, is a pretty good bet for a crash.)

Thanks!
 

AndyHui

Administrator Emeritus<br>Elite Member<br>AT FAQ M
Oct 9, 1999
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Possibly your old ATi drivers are still floating around and causing conflicts. Did you change your adapter back to Standard VGA before install the drivers for your Viper? Just change your adapter drivers to Standard VGA in the device manager or in the Desktop Properties and update to the latest drivers. Hopefully that should fix the problem.

When you upgraded to WinME, did you simply update over the top of Win95/98, or did you do a full format and re-install?