Internet doesn't work anymore after I run ad-ware remover?

DavidTan

Senior member
Apr 15, 2003
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After I run ad-ware remover 6.0 and clean up, then I restart my pc. I can't get into the internet or sign on AOL aim. Also the internet explorer 6.0 has been corrupt everytime I click it. Doesn anyone has some advice into fixing this. THX
 

drak1968

Junior Member
Jun 8, 2004
7
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What OS are you using? Perhaps you can go back to last known good configuration. I haven't seen that happen before with that program.
 

ScrapSilicon

Lifer
Apr 14, 2001
13,625
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Originally posted by: DavidTan
After I run ad-ware remover 6.0 and clean up, then I restart my pc. I can't get into the internet or sign on AOL aim. Also the internet explorer 6.0 has been corrupt everytime I click it. Doesn anyone has some advice into fixing this. THX

mozilla
 

imported_Phil

Diamond Member
Feb 10, 2001
9,837
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Have a look in the Software section of this forum for the thread about Spyware removal. What you may need to do is run WinsockFix or LSPFix to remove the bit of spyware that's inserted itself somewhere in your TCP/IP stack (read: between the Internet and Windows). When you remove spyware, occasionally it leaves pieces behind that it can't remove.

Removing the offending part using LSPFix should fix the problem; believe you me, I've seen this a lot at work and it's highly frustrating. If you need more help, post here what LSPFix is saying is in your stack, and I'll try and help you identify the erroneous bit.