I was notified a few minutes ago by a rather good tempered employee that our website is down. He does some photo editing and puts things on the website so he uses it constantly throughout the day. He said he called our website host and they said that the website was up and running fine (he called even before he complained to me... wish we had more employees like this). I did a tracert to our website (www.mmmfg.com) and it came back with this
Tracing route to www.mmmfg.com [69.2.33.148]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 67.65.79.94
2 16 ms 14 ms 32 ms 151.164.26.161
3 12 ms 14 ms 14 ms bb2-g8-0-1.rcsntx.sbcglobal.net [151.164.41.188]
4 12 ms 15 ms 19 ms ex1-p12-0.eqdltx.sbcglobal.net [151.164.40.29]
5 16 ms 16 ms 34 ms asn7911-wiltel.eqdltx.sbcglobal.net [151.164.89.226]
6 17 ms 34 ms 24 ms dllstx1wcx3-pos13-2-oc48.wcg.net [64.200.105.65]
7 * * tulsok6wcx3-pos11-0-oc48.wcg.net [64.200.240.82] reports: Destination host unreachable.
Trace complete.
Now you can see it going out and hitting the main sbc router then shifting to where our website host is... which is where it timed out.
The employee came back and said that our host called back saying there was a problem (shocker), not with the site but something else - they are looking into it. *crickets chirp*
I do another tracert on the IP below (tracert 69.2.33.147) assuming they own a block of IP's and our site is not the bottom and it turns up with this.
Tracing route to mail.jbknowledge.com [69.2.33.147]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 67.65.79.94
2 15 ms 14 ms 16 ms 151.164.26.161
3 12 ms 14 ms 14 ms bb2-g8-0-1.rcsntx.sbcglobal.net [151.164.41.188]
4 12 ms 14 ms 14 ms ex1-p12-0.eqdltx.sbcglobal.net [151.164.40.29]
5 13 ms 23 ms 24 ms asn7911-wiltel.eqdltx.sbcglobal.net [151.164.89.226]
6 36 ms 14 ms 14 ms dllstx1wcx3-pos13-2-oc48.wcg.net [64.200.105.65]
7 tulsok6wcx3-pos11-0-oc48.wcg.net [64.200.240.82] reports: Destination host unreachable.
Trace complete.
which you can see is almost exactly the same...
Any ideas on what the problem might be?
Thanks.
Tracing route to www.mmmfg.com [69.2.33.148]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 67.65.79.94
2 16 ms 14 ms 32 ms 151.164.26.161
3 12 ms 14 ms 14 ms bb2-g8-0-1.rcsntx.sbcglobal.net [151.164.41.188]
4 12 ms 15 ms 19 ms ex1-p12-0.eqdltx.sbcglobal.net [151.164.40.29]
5 16 ms 16 ms 34 ms asn7911-wiltel.eqdltx.sbcglobal.net [151.164.89.226]
6 17 ms 34 ms 24 ms dllstx1wcx3-pos13-2-oc48.wcg.net [64.200.105.65]
7 * * tulsok6wcx3-pos11-0-oc48.wcg.net [64.200.240.82] reports: Destination host unreachable.
Trace complete.
Now you can see it going out and hitting the main sbc router then shifting to where our website host is... which is where it timed out.
The employee came back and said that our host called back saying there was a problem (shocker), not with the site but something else - they are looking into it. *crickets chirp*
I do another tracert on the IP below (tracert 69.2.33.147) assuming they own a block of IP's and our site is not the bottom and it turns up with this.
Tracing route to mail.jbknowledge.com [69.2.33.147]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 67.65.79.94
2 15 ms 14 ms 16 ms 151.164.26.161
3 12 ms 14 ms 14 ms bb2-g8-0-1.rcsntx.sbcglobal.net [151.164.41.188]
4 12 ms 14 ms 14 ms ex1-p12-0.eqdltx.sbcglobal.net [151.164.40.29]
5 13 ms 23 ms 24 ms asn7911-wiltel.eqdltx.sbcglobal.net [151.164.89.226]
6 36 ms 14 ms 14 ms dllstx1wcx3-pos13-2-oc48.wcg.net [64.200.105.65]
7 tulsok6wcx3-pos11-0-oc48.wcg.net [64.200.240.82] reports: Destination host unreachable.
Trace complete.
which you can see is almost exactly the same...
Any ideas on what the problem might be?
Thanks.
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