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Intermittent PC lockups and strange behavior: PSU or MB failing?

Zinthar

Member
Hey guys,

I built my first PC a little over 3 years ago, and am finally running into my first troubles with it. First, here's what's in it now:

MB: DFI LanParty LT P35
CPU: Q6600 @ 3.6 ghz
RAM: 2x2 GB G.SKill DDR2
Video: XFX Radeon 5850 1GB
PSU: Seasonic S12 650W
Sound: HT Omega Striker
DVD: an IDE Panasonic DVD-RW drive
HDD's: 4 different ones from WD & Seagate

Now, the symptoms (sorry this is very long, but this is the strangest set of symptoms I've seen in a PC):

First, the computer does power on every time and always gets through the BIOS and can begin starting Windows 7. Usually, what will happen is I'll be working on the computer and at some point the screen will either flash and then freeze, or just freeze. I'll be forced to restart and then the system will usually hang upon loading Windows. Sometimes it will hang before the windows animated logo with the 4 colors shows up, but most of the time it will just freeze while the windows logo is animating.

From there, if I continue to restart the computer it will continually hang there. If I shut it off for at least a few hours and then turn it on, it will usually startup successfully, only to lockup again anytime from within a few hours to up to a few days. Also, it is worth noting that the frequency of the lockups has increased over time. The first lockup was back in early January, and it didn't occur again until over a week later. At first, the lockups were only happening when I was playing youtube videos or a video game, but now it will also happen when playing music, and once happened when the PC was idle and I wasn't even there (I came back and the screen was just frozen on the desktop).

My first try at fixing it was to fully wipe the AMD video drivers and install the newest ones. After doing that, the lockups temporarily decreased in frequency (the PC was fine for a week), but over the past few days have become more frequent than ever.

Also, there are other strange symptoms that have occurred:

1) Sometimes after the computer locks, if I can get it to restart successfully then 80% of the time only my main (C🙂 drive will show up in windows, and the 3 slaves will be absent. Restarting the computer a 2nd time always fixes this though.

2) All of the icons on my desktop have disappeared after one lockup a few days ago, and have never returned. Looking at the contents of my desktop through the windows folder system shows that the files are still there though.

3) Upon restarting after a lockup on two occasions, the PC didn't hang while trying to start Windows, but instead Windows reported that it couldn't start because of an I/O error that it couldn't diagnose.

So my first guess is that I either have a failing PSU or motherboard, because the I/O error would seem to be the hard drive issue, and my guess is that either the PSU isn't feeding enough power to the hard drives some of the time, or the motherboard has a problem with the connection.

I have run Prime95 & Memtest86 stress tests, and haven't failed any. I ran a Furmark bench on the graphics card and never had an error. I checked the BIOS to see what the voltages were reading from the PSU, and all were within 10% of spec. The one that was furthest away from its target was the +5v line, which read 4.75v.

Disabling the overclock entirely after the computer hardlocks seems to have no effect on whether the computer will successfully start upon reboot. The only thing that seems to help is letting the computer sit for a while. I've open the case and checked all the connections, and all are fine. The fans seem to operate as they always have for all components, but I can't verify this because I never noticed how they operated when the computer was fine.

So anyway, what should I do from here to try to diagnose? Are these seemingly weird errors a textbook case of a specific type of hardware failure? My first guess is the PSU because after over 3 years of powering an overclocked Q6600 system that once also had a 4870X2 in it, maybe it can't provide enough power now? Whatever component that is failing seems to getting worse...

A friend is sending me a backup 8800GT that I can switch my 5850 out with. Originally I thought the 5850 was dying because the first lockups occurred only when doing something video related (usually youtube), but have since occurred often with sound or nothing at all happening. Also, would using the 8800GT tell me much if it stops locking up? The failing PSU (if it is indeed failing) might still be able to handle the lower power req's of the 8800GT.

I appreciate any help and suggestions.
 
Well now I feel really stupid... I decided to look in my computer and start it again after giving it a few hours to sit, and I discovered that one of my fans wasn't working! A SATA cable was interfering with the bottom drive bay fan (in the Antec P180 that I have, it sits in the center of the bottom compartment of the case and cools the HDD's & PSU).

The PSU has its own fan, of course, and never seemed hot to the touch while running, so I suspect that my HDD's were overheating. I got the fan working and will monitor the HDD temps to see if that was the problem.

I'm going to feel really stupid if that was the problem, especially because I may have significantly damaged my drives.

Is there a good way to test the functionality of HDD's to see if one or more of them is likely to fail in the near future?
 
Not to dampen your hopes, but I highly doubt your HDDs were over heating. Unless they were over 50-60'C, which not even a raptor nears, they are fine. Remember a HDD doesn't need a fan to cool it, it's just something we've all added because airflow into the case is good. The fact that that airflow passes over the HDD bay is an added bonus but your PC isn't going to blow up if you don't have a fan on your HDD bay.

If it were not for that strange issue with drives disappearing I would say Mobo, but you present enough evidence that it could be either. Do you have a drop in replacement PSU, even a shitty one? Just enough to hook up the 4/8pin molex, 24pin ATX, one HDD and your GPU? That is easier to test than the board.

Oh and I assume you've tried returning all your clocks / volts to normal and see if that helps?
 
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Thank you both for the help.

I visually inspected the board's capacitors with a flashlight and they all look normal from what I could see. I didn't pull the board out, but I definitely saw no bulging or discharge from any of them.

The HDD's not appearing in Windows occasionally (only sometimes after a lockup) and my desktop icons disappearing permanently (I still haven't found a solution for that one) are certainly the strangest symptoms.

I don't have a drop-in replacement for either the board or PSU. If the lockups continue I think I'll just buy a new PSU and hope that was the problem -- then RMA the Seasonic and use it in a future build. If that isn't it, then I guess it's the board.

The only thing that makes me skeptical about it being the board is that the computer has never locked before windows starts loading. Even when Windows doesn't recognize the 3 slave drives, the board showed them as being connected during boot.

I disabled my overclock earlier today and am running at stock. Since letting the computer rest and restarting it, no lockups. I let Prime95 run for the past 4 hours without issue.
 
From your description, the issue seems to be only occurring when you try to boot into windows, are when you are already in windows...

Nothing suspect is showing up when you power on and post into bios.. meaning you can always post , and all the drives appear in bios

If the above is all true, then I would focus on the C drive itself.... Try swapping the sata cable.. .and then run some disk diagnostics from the manufacturer as well as running a checkdisk ...

If that all looks ok.. then I would suggest reinstalling windows before you start swapping in any new components.....

You may want to consider dropping the overclock to something that lets you run closer to stock voltage for that chip..... just to rule that variable out while you test the other things above.....
 
Okay, so I've now ensured that all of my components are not overheating and have returned the board to stock clocks for the Q6600 & RAM.

If I get another lockup I'll reinstall Windows, possibly to a new HDD (they're cheap, and then I can rule out C: hardware failure).

If this fixes the problem, then either my OC has begun to degrade, or perhaps the PSU can no longer feed enough power to maintain that OC. I can still get the chip to 3.2 Ghz without adding much to vCore.

I'll report back when I have more info. Thank you for all of your help.
 
Good plan, let is know how it goes!

Could you do me a favor? If you have the info handy can you list all your voltages for 3.2ghz? All of em... such as Vcc/PLL/FSB Term/MCH/SB? Been trying to tinker with mine since the vcore i need is crazy (wont even boot windows below 1.46 @ 3.2ghz), and I'm just trying to gather some more data.

Thx!
 
Good plan, let is know how it goes!

Could you do me a favor? If you have the info handy can you list all your voltages for 3.2ghz? All of em... such as Vcc/PLL/FSB Term/MCH/SB? Been trying to tinker with mine since the vcore i need is crazy (wont even boot windows below 1.46 @ 3.2ghz), and I'm just trying to gather some more data.

Thx!

I'm away from that pc the past few days.. so i'll try to check when i'm home again.. but my multiplier is 9x not 8x, and the vcore is around 1.28 to 1.31 range, if i recall correctly...
 
FYI, if you live near a Microcenter, they will test your PSU for free. Comes in quite handy when you have a computer-gremlin that is being difficult to get rid of :biggrin:
 
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