Originally posted by: Zap
Couple of thoughts...
If you're gonna be charging money, you need to know what you are doing.
If you want to run it as a true business, you'll need to find out if the zoning for your residence allows for commercial activities, plus get a business license in that city, plus get a tax ID number. You'll need to know rudimentary accounting and get some accounting software.
Making money by selling computer hardware is tough to do unless you do huge quantities. The reason is that everybody is trying to sell for less than the next person. There is not much of a margin and if you go around marking stuff up and your clients notice that they can get the same stuff for cheaper elsewhere, they will go elsewhere. What you may want to do (especially if you just want this as an "on the side" thing) is to have people buy/order the parts and then pay you to assemble it. This also makes for easier warranty issues. If it were a whole computer from you, they'd be calling you every time something went wrong even for things that don't have anything to do with a failure with the computer (a virus, spyware or even just plain not knowing what they're doing). If they purchased the parts, then if anything dies they deal with warranty. If they call you up to fix something, charge labor. If they bought the machine from you complete, I guarantee that they'll play the "but I bought it from you" card the second something goes wrong with the machine that has nothing to do with your build, and want you to fix it for free.
Great post :beer: As a part-time home business owner white box builder, I can tell you now you are going to find it extremely diffcult to make money in this biz. You can probably just do builds without following the rules at first just to see if you can line up enough work to make doing a Sole proprietorship, filing for a city occupational license, which is what my area requires for a Home biz, and setting up a biz bank acct. are going to be worthwhile. Then if you want to name it other than your name you'll probably need to file for fictious biz name statement and publish a notice depending on your area.
Then you have to try and make a buck against those Dell hot deals
Where it kills me is having to provide a copy of XP for each system. Then if you make it clear you don't offer free tech support or a warranty most will not use you. Therefore you have to offer both if you want builds. That means troubleshooting, RMAing, house calls/place of biz calls, phone support, and good record keeping. You need Acct. software as mentioned too, at least to do things right IMHO.
I have developed a system of educating the neophyte client, by pre-installing and/or configuring everything from win. updates and hot fixes, AV, spy/adware removers, remote desktop and limited user accounts. This way I can greatly limit the necessity for labor intensive issues. I give basic instruction in handling e-mail, running AV and spy/Ad detectors, chkdsk and defragging occassionally. Most will follow the advice pretty well if it's easy, so make it that way
In the final analysis though, I'd say don't bother, it's more trouble than it's worth! By the time you get a competitive figure to Dell's, build, test, install and update everything, deliver *
because in my area you can't have the clients come to your home* setup on-site, and tutor the n00bs you will find you paid yourself very poorly for your efforts. Fail to honor any of those conditions and you will get bad word of mouth, and in the worst case senario you may be sued, which since you are the proprietor, you're responsible for any financial liability. I could go on and on about this but I think you get the point by now. In fact, don't even let people know you are computer savy or you get caught up in being the free tech support for everyone you are acquainted with who is not
Otherwise you have to be a dick about it and that has it's downside too. HTH