Intel processors crashing Unreal engine games (and others)

[Markfw]

This post gave me an idea: https://forums.anandtech.com/thread...ranite-ridge-ryzen-9000.2607350/post-41334432

Intel's E-cores can save it! Just enable one P core and use your CPU for roughly 3 to 4 months until you experience crashes. Then disable that core and start using the next P core. Environmentally friendly usage strategy, no?

Actually, I think the best strategy is to just stop buying Intel processors until they get their act together.

 

[DAPUNISHER]

Intel Denies RMA Request For Core i9-14900K CPU Witnessing Instability Issues Due To Use of Liquid-Metal Thermal Paste​

They should not be denying RMAs due to instability due to any reason that isn't severe physical damage. They are tightening the noose around their neck. It does not matter what the technically correct warranty criteria is in this case; it's bad optics. The rep must be maliciously complying. I expect this will get updated with someone above them approving the RMA.

Intel is just clowning 🤡themselves at this point.

https://wccftech.com/intel-denies-c...sing-instability-due-to-liquid-metal-use/amp/

 

[Kocicak]

They should not be denying RMAs due to instability due to any reason that isn't severe physical damage.

You could have added the picture of the cpu:



I can tell you that I would personally deny any warranty claim for this damaged POS. BTW it does not even have a manufacturer name on it anymore.

I also bet that Intel states in their warranty conditions what only unconductive thermal paste can be used.

 

[DAPUNISHER]

You could have added the picture of the cpu:

View attachment 111365

I can tell you that I would personally deny any warranty claim for this damaged POS.

lol it took the writing off the IHS; the horror.. the horror. I predict it'll get replaced now that this is making the rounds. No one with a clue in CS is going to let these bad optics stay out there. Because while some will excuse any Intel shenanigans, everyone outside of the reality distortion field are well aware of how badly Intel is damaging their reputation and inviting more lawsuits.

 

[Kocicak]

lol it took the writing off the IHS; the horror.. the horror.

I would not expect somebody to repair a higher value product, from which I deleted the serial number and I cannot prove that the thing I brought is the same thing I bought.

 

[DAPUNISHER]

I would not expect somebody to repair a higher value product, from which I deleted the serial number and I cannot prove that the thing I brought is the same thing I bought.

I would agree if this were a normal RMA situation. But this is galaxies away from normal.

Intel is the midst of an absolute disaster with raptor lake. The latest financials reflect that fact. The last thing you do as a company when you have attracted so much bad press and incurred so many unnecessary expenses, is engage in activities that are the equivalent of pouring gasoline on the fire.

The best course of action is to try to improve the optics. Being lenient with criteria for RMAs of affected products is part of that strategy. Which is why I fully expect someone with more authority to approve this RMA. If they bone this user, it will damage them far worse than the cost of replacement.

 

[In2Photos]

I would not expect somebody to repair a higher value product, from which I deleted the serial number and I cannot prove that the thing I brought is the same thing I bought.

Um all they have to do is install it in a board to verify what it is. It has instability problems but likely still posts. When you buy a product the serial number is not listed on your receipt so a serial number shouldn't be necessary on the IHS for validation.

 

[Kocicak]

Um all they have to do is install it in a board to verify what it is. It has instability problems but likely still posts. When you buy a product the serial number is not listed on your receipt so a serial number shouldn't be necessary on the IHS for validation.

I dont know how in your country but in mine most of the time retailers scan the barcode on the box and include the serial number in your receipt.

You can then bring just the product for repair without receipt and they find the information about the sale using the serial number on the product

 

[gdansk]

Um all they have to do is install it in a board to verify what it is. It has instability problems but likely still posts. When you buy a product the serial number is not listed on your receipt so a serial number shouldn't be necessary on the IHS for validation.

Even if it doesn't post Intel has debugging devices which can be used to read the serial.

 

[Thibsie]

I would not expect somebody to repair a higher value product, from which I deleted the serial number and I cannot prove that the thing I brought is the same thing I bought.

Let's say so. Then why didn't I tel justify the refusal of the RMA that way. They way they justify is rotflmao. I'd just be even more pissed.

 

[Kocicak]

I also would not expect to get a warranty repair on a notebook coverered with salt water stains with a missing product label and scratched off serial.

 

[maddie]

Let's say so. Then why didn't I tel justify the refusal of the RMA that way. They way they justify is rotflmao. I'd just be even more pissed.

Yep, "winning" by being too "smartarse" in this type of debacle, is actually losing. Maybe some at Intel haven't yet realized there are great alternatives for their traditional customers.

 

[DAPUNISHER]

I also would not expect to get a warranty repair on a notebook coverered with salt water stains with a missing product label and scratched off serial.

Strawman fallacy.

 

[Hans Gruber]

PUBG is based on Unreal Engine. My backup PC is a 7600K. It crashed when booting PUGB a few days back. When it works it does crazy artifacting in game. PUBG is not a new game and used to run smooth with no issues.

 

[igor_kavinski]

Better to watch the video from that timestamp. He's gonna use the 13700K for six months as his main PC and report on anything unusual. If you watch from the beginning, it will seem like he's nuts for switching to Intel or he's an obvious shill. Not sure if he really is doing this for science.

 

[gdansk]

He's gonna use the 13700K for six months as his main PC and report on anything unusual.

If Intel is being honest, the Raptor Lake chips are a good buy when on sale. It's supposed to be fixed.
But that's a big if. And personally I'd pay an extra $100 to avoid testing that conditional.

 

[DZero]

EDIT: I'll test Stormgate. I have an Olde Core i5 9300H and a Ryzen 4600H to test it

Ok, I have a bad news and a good one.

Good one: Tested on the Ryzen 4600H laptop. The first part was epic, no lags at all, but at the end of the first part, well, the audio got muted during the cinematics and got laggy during that moment. I saved a whole video, but has 5GB of size.

Bad one: The laptop with the Core i5 9300H got fried... literally.... just when I was testing again and while playing Genshin Impact. I guess, I'll send to fix it.

 

[poke01]

Are all Intel chips *******?

 

[Markfw]

Are all Intel chips *******?

If I read that right the "F" word,yes IMO. No sense in buying Intel until they get their act together, the the 285 is now unstable. (with a fix coming)

 

[Kocicak]

If Intel is being honest, the Raptor Lake chips are a good buy when on sale. It's supposed to be fixed. But that's a big if.

Nothing is fixed unless you drop the extreme frequencies. Intel cannot do it, because they would get in even bigger trouble than in which they are now. Consumers must be smart enough to understand the problem and they must fix their CPUs by themselves.

 

[DAPUNISHER]

Intel has to FA to FO evidently. Lacking any capacity to make good decisions initially. Now the free tea and coffee are back. Should have never removed it. Here's the meme from PCMR -

 

[Ranulf]

Co-fees for tea?

 

[adamge]

Here's my anecdote from corpo North America.

About a month ago we determined that we needed the fastest x86 Windows workstations to run software in the fastest manner available. The project team did a little shopping and decided to buy a Dell desktop machine with Nvidia graphics card and 14900k processor; quantity of three.

I didn't bother to mention that this particular model processor is known to crash, degrade over time, and use outrageous amounts of energy - all to be slower than the AMD chip. It's too difficult to make that argument when people see the clock rate of the Intel processor and think it must be the fastest.

 

[igor_kavinski]

I didn't bother to mention that this particular model processor is known to crash, degrade over time, and use outrageous amounts of energy - all to be slower than the AMD chip. It's too difficult to make that argument when people see the clock rate of the Intel processor and think it must be the fastest.

Keep us updated!

 

[Ranulf]

Mo' gigahertz mo betta!