blastingcap
Diamond Member
If you're referring to the French e-tailer statistics, Samsung has never been included in those. You can't really say that Intel has the best rep because there are no failure rate statistics to support it. Yes, Intel has very low return/failure rates but that does not mean that Samsung can't achieve the same rates.
Samsung was an OEM only SSD manufacturer before the SSD 470, which is why they haven't built as high reputation among consumers as Intel has. SSD 830 is basically the first consumer SSD from Samsung that was available in sufficient volume and Samsung even made some effort to advertise it. Keep in mind that OEMs rarely choose any parts known to be unreliable, so I would not forget the fact that Samsung is one of the biggest OEM providers when taking reliability into account. There is a reason why for example Apple has chosen Samsung.
Have you actually seen or heard some user that experienced the issue before the update? A firmware update doesn't automatically mean that every single system was affected. It's possible that the BSOD bug was limited to systems with certain motherboards for instance, making the affected group of users fairly insignificant. I didn't hear about the BSOD bug until I read the release notes of the firmware update and I highly doubt the issue was widespread because there would have been threads about it.
That was Crucial/Micron since they do their own firmwares. For example Plextor's SSDs based on the same controller do not have this bug.
I think price is the main reason here.
To be clear, I am NOT saying Samsung has a bad rep (yes I know they were relative latecomers to retail sales under their own name), just that Samsung is not infallible. I said "major" because some glitches are relatively trivial, whereas BSOD or can't-find-drive glitches, etc. are more unfriendly to users. Not "major" as in "every drive was affected."
I also think it is kind of hard to say whether Intel or Samsung had a better rep, even excluding market awareness. Intel has had a very good rep in general in SSDs. Can we say they shared the best rep, at least prior to Sandforce? 😀 (And even there, I haven't heard of Intel Sandforce show-stopping bugs... nevertheless I will still avoid Sandforce for a while longer to be safe.)
In addition to the price I think the other reason you did not touch on is also relevant: after a certain point the end user can't even tell the difference in speed in normal use.
Thanks for the info on Crucial.
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