Hi all,
Wondering if you could help me in the right direction. I recently built a computer with an ASus Tuf Gaming motherboard z590 with Wifi, i7 11700k cpu, 16 gb ddr 4 memory and a samsung 970 pro 1 tb drive m.2. I have a geforce 1660 graphics card. I also have a 750W Segotep Gold power supply. I purchased a full version of windows 11 home directly from Microsoft, and I am able to install windows on the hard drive, but I cant install any of the cumulative windows updates (it tells me it failed and to retry with error code 0xca020007), or any of the motherboard drivers (when I install the chipset drivers, nothing happens. I don't get any error code or anything, it just goes back to the desktop. I tried removing each 8 gb memory card but that didnt solve it, I also installed windows to a separate SATA hard drive but that didn't solve anything. I've also gotten a few blue screens with error code "Critical Process Died". I haven't got a clue what to troubleshoot. Could the problem be the motherboard? I tried tech support from Microsoft since I purchased windows 11 home and they just told me i need to contact the hardware manufacturer. Any guidance would be super helpful. Thanks!
You have previously posted this question here on October 5th: https://forums.anandtech.com/thread...idows-updates-or-motherboard-drivers.2607485/
If you are still experiencing issues, please use that thread to ask for additional help.
AT Mod Usandthem
Wondering if you could help me in the right direction. I recently built a computer with an ASus Tuf Gaming motherboard z590 with Wifi, i7 11700k cpu, 16 gb ddr 4 memory and a samsung 970 pro 1 tb drive m.2. I have a geforce 1660 graphics card. I also have a 750W Segotep Gold power supply. I purchased a full version of windows 11 home directly from Microsoft, and I am able to install windows on the hard drive, but I cant install any of the cumulative windows updates (it tells me it failed and to retry with error code 0xca020007), or any of the motherboard drivers (when I install the chipset drivers, nothing happens. I don't get any error code or anything, it just goes back to the desktop. I tried removing each 8 gb memory card but that didnt solve it, I also installed windows to a separate SATA hard drive but that didn't solve anything. I've also gotten a few blue screens with error code "Critical Process Died". I haven't got a clue what to troubleshoot. Could the problem be the motherboard? I tried tech support from Microsoft since I purchased windows 11 home and they just told me i need to contact the hardware manufacturer. Any guidance would be super helpful. Thanks!
You have previously posted this question here on October 5th: https://forums.anandtech.com/thread...idows-updates-or-motherboard-drivers.2607485/
If you are still experiencing issues, please use that thread to ask for additional help.
AT Mod Usandthem
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