I'm ready to destroy my Netgear RT314! Random internet losses only in XP!

[SharkB8]

If you want to find out your ISP's DNS server addresses go to CI mode and enter IP_DNS_STATS_DISP You can then enter these addresses as your Primary and Secondary DNS Server addresses in the wizard setup. I had some similar problems but after I did this, the problems disappeared.

 

[KnickNut3]

sorry... CI mode? Not exactly sure what you mean. Thanks for the info, though. I can't get it now directly through ipconfig, etc., because I'm hooded to the router. Thanks for the info.

 

[SharkB8]

CI stands for Command Interpreter which is a command based utility within your 314. Start by telnetting into your router. Go to Run and type "telnet 192.168.0.1" then type in the password "1234" if you haven't changed it. Choose option 24 and then choose option 8. This is where you will type ip_dns_stats_disp to find out your ISP's DNS server addresses. Remember that the symbol _ is a space and use lower case letters. Here is a list of CI commands.

 

[sygyzy]

I had two RT314's and they both died on me. Rather, I should say I inputting some incorect config and was never able to connect to them again even after spending ~$30 for a serial cable. (That's what the interface is in back right? Serial?). So I gave up on them (no hardware reset, what's up with that?) and got a Linksys 4 Port. My Linksys does the same thing you guys are experiencing. Windows 98 x 2 and Win XP on the network. Goes down at random times. Sometimes more, sometimes less. Also, EVERYTHING goes down. Not only web browsing. AIM, ftp servers, etc are all kerplunkt.

 

[KnickNut3]

OK. I used the IC to get my DNS servers... I also resolved some sites (like yahoo) into IPs so I can test both if and when I go out again. I set up my real DNSs as backups. I hope it works

P.S. Are there any good DNS servers not on the crappy, now unstable Comcast that I could use?

 

[tjwenger]

My guess is, for all of you that are unsure, It does sound like the router is the problem, and not the Internet itself.. We had this happen at a LAN party (you get 16 machines running through that bad boy, you kinda think it might over heat, hehe) Albeit we never solved the Problem, Netgear insists on that there are fixing it. Meaning that Firmware V. 3.26beta, may become 3.26 real fast, but its unclear.

 

[KnickNut3]

I got a new response. "The disconnections could be due to firewalls (which you have already checked and it is not active) or due to some misconfiguration or driver related problems for the Ethernet Network Cards themselves. Your ethernet card must be bad. Our router would never be the problem."

:|

 

[beaver]

<< Funny I am seeing the same thing here using Comcast in Arlington VA......

Never had the problem until they gave me a new modem and a new computer name....

Only difference is my computer is running windows 98.....

AIM, ICQ, Yahoo Messanger and such will all function correctly however the Internet Will not work at all.....

For me it is pretty random, no set time, and not while doing anything in particular.

It is getting very annoying though...

I have tried looking at the modems history log but nothing really comes out at me.

if this keeps up I might just trash the router and pay for another IP as it is not worth my time. >>



Me too.

My RT314 kept losing Internet access of att. And the solution was easy, go to 192.168.0.1 re-fresh the DHCP and it would work again. My OSs are Win98SE. ISP is ATT. I hate to keep doing re-fresh the EPROM of the RT314. The problem haunted until I got a Linksys BEFSR41 from OD last week.

At least, BEFSR41 is one of the solutions. I don't have the problem since I replacee the RT314.

 

[Ronstang]

I manually entered my cable provider's primary DNS server manually in my RT314 last night and I have not had the same problem since doing this. I did lose a connection earlier when AIM disconnected but it was only once this evening. I'm not saying this is "the fix" and I'm not sure my problems have totally gone away yet but I have not had any of the annoying dropouts tonight I usually enjoy all evening long.

 

[KnickNut3]

knock on wood... it's been working for me too so far.

 

[Ronstang]

My fix was only temporary because now I am right back in the same boat. There has to be someone who knows what is going on here. I have spoken with Netgear and they keep telling me It is not the router. I tend to beleive them since people are having the same or similar problem with other brands of routers so that tends to point the blame at Microsoft, as usual. I hope a fix is found soon because this is really annoying. I'm going to try hooking my cable connection directly to my PC this week to see if I can exclude the router as the problem.

 

[KnickNut3]

The DNS thing worked for me. I will post a tutorial for those with that problem on this board.

 

[Ronstang]

I finally solved my problem, I removed my RT 314 and connected my cable modem directly to my PC. The internet hasn't been this nice since I installed the router a few months ago. I wonder what the boys at Netgear are goingh to say tomorrow when I call and tell them the problems went away only after removing their product from the loop?

 

[Journeyman]

I used to have these name resolving problems with my RT314, until I upgraded to Firmware 3.24... Haven't had 'em since.

No one's said yet whether they're using XP Home or Pro... XP Home has known issues with UPnP and routers... The Linksys BEFSR41 has new firmware out that will work with it. XP Pro shouldn't cause any problems.

 

[Hellblast]

Ronstang,
I have a similar problem with Windows XP, but no router. Instead I have a hub installed and Windows XP can't deal with the direct connection. If I direct-connect cable-modem to computer it works.

This must be some WindowsXP thing we need to find.

Hellblast

 

[Ronstang]

Hellblast,

I'm not so sure it is just an XP Pro problem. I had the same or very similar (I can't remember) problems with WiME and I was hoping the upgrade to XP Pro would cure the problem but it didn't. I even did a completely clean install of XP the other day and the problem still persisted. I really don't know where to go from here. I have a brand new D-Link DI - 704 that I am going to try on my network and see if the problem still persists. If I don't have the same problem with the D-Link it is definitely a Netgear issue but the real trouble is going to be getting them to admit it. My Netgear RT314 does have the 3.24 firmware BTW so that hasn't helped me.

 

[Ronstang]

Has anyone found a solution to this problem yet? I called and talked to Netgear. As I suspected they didn't theink there wae a problem with their router but after I explained the problem and how a lot are experiencing it the guy excused himself for a few minutes and then came back and suggested the newest firmware. I have now upgraded to 3.25 and the problem persists.

I hooked up the D-Liink DI-704 and my problem has disappeared totally so it really is a Netgear problem. I have been using the D-Link for a couple of days now and haven't had any problems at all. The biggest problem now is going to be getiing Netgear to provide me with a solution. They will probably just RMA the router but if the problem persists then I do not know where to go.

 

[lorlabnew]

Have RT314 for about 2 years, and lately have these problems occasionally. I believe it is an obvious DNS problem.

While I used to be on @home network, I didn't have any. Since attbi (AT&T) took over, these troubles started. I use DHCP assigned everything, and in order to make the router work in the first place, I had to completely reset it to factory default to get rid of the older @home entries (the unplugging/rebooting didn't solve that, needed full refresh).

Some people recommending to disable DNS client service (default is automatically started) in WinXP and Win2k (since it's caching DNS which attbi seems to be changing frequently; or at least alternating primary-secondary -tertiary ). I let it as it is since don't have these problems too often, but may help to some.

You can try to stop and restart DNS client service as well to see if it would do any good. Win9x don't have such a feature, so they work correctly (reflecting DNS changes instantly)....

I don't think it's Netgear's fault, rather the one of ISP....

 

[zeusfaber]

i must be the odd man out, i have never had a problem running xp and using a rt314. i must be special.

 

[KnickNut3]

Hey. I figured out a solution and posted it a few weeks ago.

Ta da!

 

[GT578]

I got my RT314 Nov. 2000 , and I haven't upgraded the firmware nor even touched the configurations in the router. I have two PCs connected to it running WINXP Pro and I have no problems with it. I had to return my first router because I tried upgrading the firmware and killed it....guess I screwed up. So I just decided not to touch the router at all......and its been fine ever since. So.........unless the newer firmwares do have major problems...I would suggest leaving the router alone.