I'm I out of line here?

[rb56]

About a month ago I rma'ed an ATI 8500DV. I rec'ed a replacement back and installed it. I booted the system into the bios and ran it for about 10 min to check the CPU temp and everything seemed fine. When I went to reboot to install the OS I got the same multi colored blocks that caused me to rma the first VC.

Sent and email to ATI, got a do not reply email saying check the website for help. Called customer care and the guy told me that I propably had a bad MB that was causing the problem and that I would have to rma this VC too.

My question is this, if the original 8500DV worked fine with the MB (Epox 8RDA+) for 6+ mos. before it went bad and the card that I currently have had running for two weeks (Asylum GeForce FX 5200) works fine could it really be a problem with the MB?

I feel like I got a bad replacement card, but maybe I'm wrong. I guess I'm a little hot because of the way the CSR was so quick to blame it on other hardware.

rb56

 

[pandaking]

Sounds pretty bad. I reckon there is a prob with the VC but could be wrong. Might be a fault that is with them all so sending you replacemts won't do much good but i doubt it. I would get a new VC and if it happends again, send it back and also rma your mobo. see what happends...

 

[Algere]

There's no "bad replacement video card + motherboard" option. :frown:

 

[rb56]

Originally posted by: Algere
There's no "bad replacement video card + motherboard" option. :frown:

added

 

[Budman]

it's the video card,I had to RMA my 9800 2 times.

The first one went bad after 2 months of use then the RMA replacement was bad also,3rd time was the charm & it's running still 6 months later.

 

[amheck]

Can you borrow a known good video card and put it in your system to see if everything works ok?

 

[rb56]

The system is running fine with the Asylum GeForce FX 5200 card that I currently have in it. When the replacement card took a dump I threw the GeForce in it to make sure it wasn't a problem with something else. It's been up for over two weeks with no issuses.

rb56

 

[dannybek]

I believe ATI's replacement cards are refurbished. So they aren't perfect but they aren't screwed up. Perhaps the setting and the configurations have changed, hence the on going problem.

 

[WobbleWobble]

Just fill out the RMA form and RMA it. Chances are they won't turn you down.

 

[rb56]

Yeah, I guess I'll just send it in and get another one.

rb56

 

[Maggotry]

Could they have sent you back the same card you RMA'd?

 

[magomago]

i would think so too- it seems ATI's RMA isn't stellar as other companies... i've seen quite a few of these topics pop up

 

[Algere]

ATI's RMA service was good to me

1 week turnaround from ship to receive and it even came back OC'd too.