They suck as usual.
I tried to avoid talking to them, but you know, they expect you to stop by when you're in the area for the first time in over a year.
My mom's and stepfather's dialup service has been giving them problems, but I couldn't do much about it because they have a Dell machine, and an OEM USR modem, and I couldn't just wipe it clean and reinstall everything, but it needs it, and they haven't EVER downloaded ANY kind of software updates, since 1998, and I couldn't take the time needed to download all the Windows updates and IE updates and all the software and driver updates. Their ISP is telling them it's their modem, but I think it's something on the server side, I just can't prove it because their computer is so crufty.
My 3 year old nephew broke his arm a few hours before I got there, by going down a slide head-first at nursery school. The emergency room splinted his arm till the next day, then when they put on the cast, the orthopedist had to give him Demerol so they could reset the bone. He was out for hours after that, and had a huge bruise from the shot.
And my brother got his barely legal girlfriend pregnant a few months ago, she's due in May. They've been living together since she was 16, my father took legal guardianship of her so that they could move to Georgia together. She's over 18 now, but not by much. They're planning on driving down to see the family in Florida the week after the baby is due. Everybody else is waiting to hear that they can't make it because they're tired.