ILLINOIS MICRO CENTER: Motherboard scams Again!

[MoxJr]

call your credit card company, charge back, easy.

hopefully u paid with credit card

 

[Zap]

Do a chargeback like that and they'll just turn over your info to collections. Even if you end up not paying a cent, you'll probably have to endure years of nasty phone calls.

 

[Diogenes2]

call your credit card company, charge back, easy.

hopefully u paid with credit card

Doesn't sound like the OP thought that far ahead...

 

[llee]

Here's the verdict:

1. RTFM - http://www.microcenter.com/customer_...rn_policy.html

...Micro Center® reserves the right to decline any return or exchange where the product is not in "like-new" condition.

...Service parts, motherboards and processors may only be exchanged, and only if defective, within 30 days of purchase if in "like-new" condition.

2. Unless you can prove that your motherboard was in pristine condition when you returned it, you don't have a case. Bent pins are user-induced issues. You're lucky that Microcenter will even replace it.

3. The mere fact that you admit to returning this board just so you can reap the benefits of another deal reeks of fail. Stop trying to con the system for your own gain. No store is obligated to do RMAs.

p.s. remove the capital letters from your thread title. we could be more concerned with drowning babies instead of this bull

 

[Elixer]

If Micro Center don't 'test' motherboards when they get them back, then OP, looks like you damaged it yourself.

If they do, then there is a chance that the tech did it, and in that case, well, unless you had pics of the socket before, then it is your word against theirs.

It might also help if you did some research on the motherboard you want BEFORE buying it, and not be returning things for the sake of, it didn't have X feature. That just makes you look like a idiot, and the store don't want non-defective parts back.

 

[Hogan773]

If Micro Center don't 'test' motherboards when they get them back, then OP, looks like you damaged it yourself.

If they do, then there is a chance that the tech did it, and in that case, well, unless you had pics of the socket before, then it is your word against theirs.

It might also help if you did some research on the motherboard you want BEFORE buying it, and not be returning things for the sake of, it didn't have X feature. That just makes you look like a idiot, and the store don't want non-defective parts back.

Yep I agree. In this day and age we are all accustomed to "the customer is always right" and we can return stuff whenever and however. I recall not long ago Costco would let you return TVs and electronics with no time limit as if you were returning a jar of pickles that you didn't like. So of course some people always have to take advantage, and they're returning their 60" DLP TV after they've used it for 2 years because they decided they "didn't like it". Look, Costco should not be offering FREE RENTALS of 60" TVs. So they changed their policy to 90 days and manager discretion.

The OP took a risk and got burned. Just buying and using a product that you know doesn't have the features you ultimately want, just to "play with it" or "test it" or whatever is risky. You've now converted a new product into a used product, and why should the store have to eat this? If its not resaleable as a new product then you've caused them an economic loss. Do you buy a pair of sweatpants, wear them and roll around in the dirt, then expect a store to give you your money back and put them back on the shelf as a new product?

 

[bryanl]

Never shop without a witness.

 

[AkumaX]

i don't understand how he expected to return (not exchange) a motherboard at microcenter with their policy?

 

[Seven]

I bought my SB & MB combo at Westmont, IL, but didn't do the exchange there. Went the ASUS route, though and glad I did. Never thought they could be that bad.

 

[gevorg]

Awww, not this shit again.

 

[JeffreyLebowski]

I've never had an issue with Microcenter.
OP sounds like he's full of fail.
You didn't know it didn't have SLI support? I seem to recall that being a selling point listed on boards that support it. They have a nice little graphic on the front of the box.

 

[Hogan773]

I bought my SB & MB combo at Westmont, IL, but didn't do the exchange there. Went the ASUS route, though and glad I did. Never thought they could be that bad.

This has nothing to do with the Intel recall exchange.......this is just a guy who opened and used a mobo, decided he really wanted a different model, tried to return his used one, and got tagged.

 

[ElFenix]

how did you get surprised at buying a power supply?

 

[spaceman]

ur like a reverse indian giver

 

[Syzygies]

Straighten the bent pin, or see if it works as is.

Bingo.

My first build ever was an LGA 775. Before this, like electricians working live, I'd gotten into the habit of not wearing the stupid fabrics that build static, and working barefoot, but not wearing a static strap. At Fry's I picked up anti-static gloves, along with my "bad axe" motherboard.

How stupid. The gloves literally snagged a dozen "leaves of copper grass" in the LGA 775 socket. I spent the next hour straightening out the pins with a magnifying glass, and when the Q6600 went in and posted, I swore I'd never take it out again. That chip and motherboard survives to this day, passed down to my brother.

If the OP can't get this board working again, he should go back to buying from Dell.

 

[Ariae]

Never been to the MC in Westmont but I <3 the Elston location ^_^

I accidentally bricked one of their SSDs flashing the firmware and they exchanged it no questions asked 😀 They just told me to grab another one off the shelf and bring it back to the counter for the exchange.

Probably does help that I have a business account there w/ quite of bit of history.

 

[Ualdayan]

I'm more inclined to believe him myself, because of a similar incident that happened to me. I had an EVGA motherboard go bad on me (working to no post at all). I tried to read how long their RMAs usually take, and saw a lot of people claiming they'd be accused of having bent pins when they didn't. So, I thoroughly looked the socket over before putting in the socket protector, unfortunately I had nothing that could take clear pictures of such small pins. Sent it in, and a week later, got the same form letter I'd read others talking about 'Hello, your motherboard has bent pins and we'd like you to pay $X amount (just a tiny bit under MSRP) for a replacement one.' I asked for pictures, and they showed a pin bent - not down, not to the side, but straight upwards and out of the socket. No way I can see it being like that and me not noticing. I don't even know how a person could bend it that way accidentally.

I wonder if it's those socket protectors. It's the only thing I can think of that might explain how one person can know they didn't damage any pins, yet when another person takes the protector off there is damage.

 

[Diogenes2]

This is not about RMA - It is about ILLINOIS MICRO CENTER ...

With RMA it would always be your word against theirs, you couldn't prove the
pins were not bent, even after you took pictures.

At microcenter, or any other retail, you need to be watching when they inspect the board, and not let them take it out of sight before verifying pins are OK.