If you're over 60 and use a computer FREAKIN' READ THIS

[Fritzo]

1) It's COMPAQ- PRONOUNCED COM-PACK. It's not pronounced Compact, nor is it pronounced Comp-A-Que.

2) There is no such word as AUTHENTIFICATION. Why do you keep adding that IF in there??? :| :| :| :|

3) Stop saying "I'm not very computer illiterate!" That statement would mean you ARE computer literate, and it also shows that you are just PLAIN ILLITERATE.

4) If I ask you to type the @ symbol, DON'T TYPE "The at symbol". We end up sounding like an Abbott & Costello routine trying to troubleshoot that :|

5) Stop saying "I'm no computer genius." You know what? I'M NOT EITHER! I didn't write UNIX, nor did I invent the microprocessor. You know all I did? I READ AND UNDERSTOOD THE FREAKING INSTRUCTIONS, SO NOW I GET THE JOY OF READING YOU THE INSTRUCTIONS OVER THE PHONE BECAUSE IT'S EASIER FOR YOU TO DIAL THE FREAKIN' SUPPORT LINE ON YOUR SPEED DIAL THAN TO READ TWO SENTENCES ON YOUR SCREEN!!!!

 

[KillyKillall]

You must work in a Compaq call center? I can tell because you guys make the same mistakes you just listed about your customers.

 

[So]

:thumbsup:

 

[Horticulture]

Tell us how you really feel.

 

[slightlyhuman]

oh yeah, smack my ass

 

[SynthDude2001]

lol, 7/10 on the rant

 

[Chronoshock]

COMP-A-QUE-BBQ!

 

[ZOXXO]

If you work in tech support, do your freakin' job and quit whining about it.

 

[Sqube]

You chose to work tech support; if you were expecting anything other than what you're getting, you've obviously been misled.

The people who are competent with computers don't call tech support.

 

[n7]

Nice rant.

9/10

 

[Fritzo]

Originally posted by: KillyKillall
You must work in a Compaq call center? I can tell because you guys make the same mistakes you just listed about your customers.

No, I don't work there.

 

[cjgallen]

Quit IT and seek another career. That's what I did.

 

[Qwest]

another one..."stop double-clicking EVERYTHING."

 

[CRXican]

Originally posted by: Qwest
another one..."stop double-clicking EVERYTHING."

but you really have to make sure it's clicked GOOD

 

[dethman]

quit yer bitchin'

 

[desteffy]

Yarr! can you speak up, I didn't hear you the first time.

 

[Promethply]

Can't stand the heat, then get out of the kitchen

 

[Fritzo]

Originally posted by: Sqube
You chose to work tech support; if you were expecting anything other than what you're getting, you've obviously been misled.

The people who are competent with computers don't call tech support.

No, I didn't. I got drafted doing this today because half the office called in sick/dead/car blew up/having a root canal...etc.

 

[Drakkon]

try teaching a person with the beginning stages of alziemers how to use a comp for the first time...it was great for the first couple weeks but after that just kept feeling like i was doing the same thing OVER and OVER and OVER

 

[Gurck]

Lol, nice rant. I could never do tech support.

 

[BlueWeasel]

Originally posted by: CRXican

Originally posted by: Qwest
another one..."stop double-clicking EVERYTHING."

but you really have to make sure it's clicked GOOD

I always like to double-click just to make sure, in case my initial single-click might have missed.

 

[shilala]

Give me a handful of 60 year old aoler's and I've got to double up on my meds.

 

[Fritzo]

OMG- I just got a call from a guy that was complaining he had a static IP. He wanted us to

"Clean up that static crap so my connection gets faster>"[unquote]. I should have told him to wrap foil around his phone lines. I used to do that on my TV antenna to improve reception. That was CLASSIC

 

[SagaLore]

Originally posted by: Drakkon
try teaching a person with the beginning stages of alziemers how to use a comp for the first time...it was great for the first couple weeks but after that just kept feeling like i was doing the same thing OVER and OVER and OVER

I tried helping an elderly man over the phone do some simple stuff on his computer, but he couldn't double-click his icons. He'd say they would keep moving. I realized he had some bad tremors, which he never admitted to. So I had to teach him to click once, then press the Enter key to open shortcuts/folders.

 

[Horticulture]

I called tech support once when I was ~ 10.

I still have nightmares about that call.