If you want out of your Verizon contract without a fee . . .

Bateluer

Lifer
Jun 23, 2001
27,730
8
0
Now's your chance.

http://consumerist.com/2011/06/new-...n-contract-without-early-termination-fee.html

It's possible to break out of your Verizon Wireless contract in the next 60 days without paying an early termination fee because they're increasing the "regulatory fee" they charge customers from $.13 to $.16. This is what is known as a "materially adverse change of contract" and by standard contract law, it renders the contract void if one of the parties doesn't like the change.

First you'll want to bone up on what materially adverse change of contract means. Basically you signed a contract to get a given service at a given price, and after you signed it, they made it cost more. It doesn't matter if it's $50, a penny, or in this case, 3 cents. It's still materially adverse.

Then you'll have to call up Verizon and ask to be transferred to the retentions department. There you will pitch your case that this fee is a materially adverse change of contract, it voids the contract, and you demand to be let out of your contract without paying an early termination fee.

You'll be subject to their expensive tiered data contacts in the future though. But if you want to break your contract to jump on a cheaper regional or prepaid carrier, now's your chance.
 

gorcorps

aka Brandon
Jul 18, 2004
30,739
454
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Also should be good if you don't actually plan on jumping ship, but aren't due for an upgrade for a while and want one... say for the new Galaxy S 2 (or whatever the Verizon name it). You should be able to get off contract, then be eligible for new contract pricing when it's released.

Could use something like this for AT&T right about now =\
 

Bateluer

Lifer
Jun 23, 2001
27,730
8
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Also should be good if you don't actually plan on jumping ship, but aren't due for an upgrade for a while and want one... say for the new Galaxy S 2 (or whatever the Verizon name it). You should be able to get off contract, then be eligible for new contract pricing when it's released.

Could use something like this for AT&T right about now =\

There is a time limit on this, about 60 days, I think from the article. Its anybody's guess whether the SGS2 will drop before then or not.
 

gorcorps

aka Brandon
Jul 18, 2004
30,739
454
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There is a time limit on this, about 60 days, I think from the article. Its anybody's guess whether the SGS2 will drop before then or not.

I read that as 60 days to break the contract. Once it's broken, you can keep going month to month without being in a contract for as long as you please. Then once the SGS2 is out you get it, and start a new 2 year contract.
 

gsaldivar

Diamond Member
Apr 30, 2001
8,691
1
81
YMMV on this one...

I'm going to predict that not a single person pulls this off without an ETF.
 

Oyeve

Lifer
Oct 18, 1999
22,062
881
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I read that as 60 days to break the contract. Once it's broken, you can keep going month to month without being in a contract for as long as you please. Then once the SGS2 is out you get it, and start a new 2 year contract.

This is probably the best option.
 

shortylickens

No Lifer
Jul 15, 2003
80,287
17,081
136
Good luck! Be prepared to actually follow through on a threat to cancel an account. That will probably be the only way they will budge on this.

Last time I actually did quit. A day later they called back and said they'd give me a discount to stay.
Crap! Wanted to get the phone number from the My Verizon app. They are forcing me to upgrade it first.
 
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shortylickens

No Lifer
Jul 15, 2003
80,287
17,081
136
The Consumerist obviously didnt try it themselves.
They just refused to wave my early termination fee since its not a "serious detriment to your service or a severe increase in your bill".

No go.

I guess some hard ass could make a court case out of it, but the whole point is I'm trying to save money, not spend it. If I were rich I wouldnt be pinching pennies.
 

Bateluer

Lifer
Jun 23, 2001
27,730
8
0
The Consumerist obviously didnt try it themselves.
They just refused to wave my early termination fee since its not a "serious detriment to your service or a severe increase in your bill".

No go.

I guess some hard ass could make a court case out of it, but the whole point is I'm trying to save money, not spend it. If I were rich I wouldnt be pinching pennies.

Technically, isn't that the customer's call to make, not the Verizon CSRs? If you're already having poor signal/service, could be used as leverage?

If its populating on SlickDeals, I wonder how many people are trying this. Possibly, Verizon CSRs got some 'training' in dealing with this?
 

Raduque

Lifer
Aug 22, 2004
13,140
138
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Man, I almost wish I were a VZW CSR again. I would flat-out refuse people over dumb shit like this 3 cent hike.

THREE FUCKING CENTS! Cheap bastards.
 

gsaldivar

Diamond Member
Apr 30, 2001
8,691
1
81
Man, I almost wish I were a VZW CSR again. I would flat-out refuse people over dumb shit like this 3 cent hike.
THREE FUCKING CENTS! Cheap bastards.

Shut up and give me my refund or I'll kick you in the baguettes.

:D
 

Pliablemoose

Lifer
Oct 11, 1999
25,195
0
56
Man, I almost wish I were a VZW CSR again. I would flat-out refuse people over dumb shit like this 3 cent hike.

THREE FUCKING CENTS! Cheap bastards.

Verizon's offering them 3 cents a month back for the length of their contract :eek:
 

bearxor

Diamond Member
Jul 8, 2001
6,605
3
81
That's what I would do. Anyone that calls in and threatens to leave gets a 75 cent credit.
 

Bateluer

Lifer
Jun 23, 2001
27,730
8
0
Man, I almost wish I were a VZW CSR again. I would flat-out refuse people over dumb shit like this 3 cent hike.

THREE FUCKING CENTS! Cheap bastards.

Again, not your call. The terms of the contract are changing without the customer's consent or consultation. Doesn't matter if its 1 cent or 200 dollars.
 

Raduque

Lifer
Aug 22, 2004
13,140
138
106
Again, not your call. The terms of the contract are changing without the customer's consent or consultation. Doesn't matter if its 1 cent or 200 dollars.

If you read the text included on the bill, it states that continued usage of the service after receiving notice constitutes acceptance of the terms. I would deny it if there was any usage on any lines after the bill was received (I didn't count calling customer service, some others did). So, according to the bill text, the P&P at the time, it WAS my call.

ALWAYS read your fine print.
 
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Bateluer

Lifer
Jun 23, 2001
27,730
8
0
Not anymore, but at the time, according to P&P, it WAS my call. Though any decision to cancel the contract was scrutinized by both the escalations team and the reps immediate supervisor. If it was found that the rep shouldn't have done so, the decision was reversed and the CSR was put on notice.

Course, as the customer, I could dispute the charge on my VISA.