You can only order online if you order from a national chain. I've never seen a mom & pop that does online.
I'd say that is generally true, but there is a really good local chain (only have a handful of restaurants) here that, for one, has award-winning pizza, and two, has an online order system.
Problem is, using coupons tends to be problematic online - seems quite a few coupons don't work with their online system. So we tend to just call.
But I was really surprised when I saw they put up the online order system, considering they only added delivery as an option (and very limited at first, a shop about 2 miles away wouldn't deliver to our location) about 6 or so years ago. Only reason I remember that is because it was one of the first places ever that I applied for a job, as they were
just starting it at that point.