Too bad there are no ISPs like that over here. 🙁
I hate it when an ISP tries to just send you a setup CD, makes you go through all this crap, wait and wait and wait, etc, and when you do have a problem, because their setup CD is so worthless, you wait for 2 hours on the phone to talk to some buffoon that doesn't end up helping you.
If they just give me their number, my login info, etc, I don't see what else I'll need. There's a real ISP. Probably fast, too.
-RSI