I don't think so. A calendar is the primary thing. That way everyone can see what jobs are on schedule, who's holding what up, and which client is bitching. The memo pad is just cause I think it would be better. Instead of a stack of papers with call logs, a central time stamped location could be accessed. I'm not as sold on the memo pad, cause of who I work with, but it's not conceptually far from a calendar, so it could be easily integrated. This is a small company, and everyone's old. Just winging everything kinda sorta works, but it gets irritating sometimes.
Things could be better, but we're too small for "official" policies, and trying to teach simple computing concepts is frustrating. So... I just want to create something, say "check it out", and hope for the best. You wouldn't believe the shit I have to deal with. The draftsman's my personal albatross.