ide error message please help

[gazza836]

Hi all
I have a toshiba laptop model s1800-400 ps18100d5c
motherboard is a toshiba portable p version A0
My problem is:-
I wish to upgrade the dvd drive (teac dv-28e-a) to a combo drive.
I have purchased a sony crx830e dvd cdrw combo drive and it fits perfectly in the laptop but.
When i boot up i get an "ide#1 error" message and the drive is not recognised.
The message goes away if i refit my old dvd drive.
can anyone help me to get around this problem?
Thanks in advance
Gary Smith
gazza836
Liverpool
Great britain
:brokenheart:

 

[airfoil]

Try accessing the BIOS and fiddle around with the IDE settings to see if that helps.

 

[gazza836]

Thanks for the reply
i'll give it a try
gazza836🙂

 

[johnjkr1]

Update the bios on your computer to the latest verison. And, if available, update the firmware on the drive to the latest version.