!** IBM rebuts 120GXP hard drive problem **!

[SexyK]

<< Kenjura wrote:



<< And I rebut the deskstar problems in general. >>



Even if they had a 50% failure rate, some people would get lucky and experience no problems at all. Don't assume that there is no problem just because you haven't experienced it. >>



While this is true, people don't seem to realize that there are literally millions of GXP drives out there that are working great. A lot of people come onto the forum and post when their drive fails, but not many come on to say everything is working fine. I'd actaully liek to see some real numbers on failure rate for this drive accross the board. I think people would be shocked to see what a small percentage are actaully failing. Maybe higher than usual for a high quality drive, but I really doubt its THAT much higher.

kramer

 

[GT1999]

IBM can say whatever they want. I can see it now: "There's absolutely nothing wrong with ANY of our hard drives! Please buy more of them, please?!"

After working last Saturday, a co-worker brought his machine into the office to hook it up to the office T1's. Upon booting into Windows XP I heard the infamous "IBM read/write scratching".. the one I was familiar with, as I've had to RMA 3 75GXP's and 1 60GXP back to IBM. Maybe 15 minutes later he has this pissed look on his face and I look at his monitor and it failed to boot into Windows. Hard reset. Same thing. I then gave him some of the links about the 8 hour deal on the 'net and we both had a good laugh... well, just me really but it was funny anyway. He tried low-level formatting the drive but it stopped half way through, and from that point on it wouldn't detect the drive in the BIOS, even.

He HAD a IBM 60GB 60GXP... he was so pissed though he ripped the top casing of the HDD off and needless to say ... it's not in one piece anymore. He's going to order a Seagate .. one of the IV series drives this week.

IBM, you won't see any of your IDE hard drives in any system I have control over anytime soon! I may have a refurbed 75GXP in my box right now and a spare 60GXP but once they're dead they're dead!



I'll give you statistics from the people I know, from work, who bought IBM GXP drives recently, and who's drives failed and who's didn't.

Me: 45GB 75GXP, failed. RMA'd it. RMA failed. Went through 3 RMA's on that drive. During that time I bought a 40GB 60GXP from newegg because I was sick of waiting for an RMA from IBM. That drive worked but the most awful noise I've ever heard from a HDD. RMA'd it to newegg, got a new replacement. Total: 3 75GXP's fail, 1 60GXP fail when I only bought 2 drives. LOL!

Paul: 2x 30GB 75GXP in RAID, both work fine and have for over a year. 60GB 60GXP.. when bought from newegg it failed to do a standard format upon install.. he had to low-level format it to get it to work. I was there when it happened.. heh. So far working fine after that low-level format..

Brett: See situation in top of this post about 60GXP and bringing his HDD into work on the T1's.. (failed after 3 months!)

Kerry: 30GB 75GXP.. has been working fine but gives noises a lot and he doesn't feel safe with the data on the drive.


Overall I see a lot of problems there.. sure, mostly mine but still a lot more trouble than a normal HDD model.

 

[Dreadogg]

<< He HAD a IBM 60GB 60GXP... he was so pissed though he ripped the top casing of the HDD off and needless to say ... it's not in one piece anymore. He's going to order a Seagate .. one of the IV series drives this week. >>

Sure that this guy has not been kicking the side of his pc causing this drive to fail seems like he has problems controlling his temper! Oh yea where was this guys drive mounted and was his PC properly cooled? And why was his computer brought to you was there other problems with it? And when he did bring it to you how did he transport it?

 

[majewski9]

You know IBM hard drives are getting a lot of bad press lately. I have had good expierences with the ones I've owned though! Granted I stick with Maxtor now a days because of so much negative press.

I have a pio mode 4 1200 meg IBM HD from 1995 and that thing still works! I think that thing has been running consistently since the day I got it. It doesnt screech or make any unusual noises. Works as good as the day I got it!

 

[GT1999]

<<

<< He HAD a IBM 60GB 60GXP... he was so pissed though he ripped the top casing of the HDD off and needless to say ... it's not in one piece anymore. He's going to order a Seagate .. one of the IV series drives this week. >>

Sure that this guy has not been kicking the side of his pc causing this drive to fail seems like he has problems controlling his temper! Oh yea where was this guys drive mounted and was his PC properly cooled? And why was his computer brought to you was there other problems with it? And when he did bring it to you how did he transport it? >>



He normally doesn't have a bad temper, he was just pissed because the drive wouldn't work even after a low-level format. He doesn't kick things around.. he's a tech where I work and I couldn't see him doing that, ever. The drive was correctly mounted, tightly. He has a 80mm Sunon instake, PSU exhaust and 80mm exhaust, CPU fan... should be enough cooling considering he has a bare bones rig. He brought the computer into work, not to me. It was because he wanted to hook it up to the T1's where we work at.. completely unrelated to any problems he might've had with the computer. He transported it in the backseat of his car

 

[Dreadogg]

yep that guys definitly a PC kicker! Oh yea tell him next time he transports his pc that he should pull the drive out and put it somewhere safe! Its only the most important part of his PC! Yeppers bet that he ether hit a big bump or been kicking the darn thing! maybe he should get a foam or pillow insulated case to absorb those massive blows!

 

[GT1999]

Take the HDD out of the case? Damn, I never do that. I always put a lot of pillows in the backseat though before I go to a LAN or something.. heh.

 

[Red Dawn]

If I hadn't heard from so many others who reported their 60 GXP failing prematurely I would have just come to the conclusion that I was the unfortunate owner of one of the few that went bad. However it seems that more than a few have gone bad and until I hear that it wasn't as widespread as it has been reported then I'm going to advise others to avoid the GXP Series IDE drives for the time being. If I am wrong then so be it but, Id rather error on the side of caution. Working as a tech I've seen too many conmpanies selo crap under the guise of it being a top notch product. It's not that hard for me to believe that Big Blue could be doing the same thing themselves.


That said, any of you out there who think this is just being blown out of proportion interested in buying an 40 gig IBM 60 GXP, just fresh from IBM?

 

[DAGTA]

"Oh yea tell him next time he transports his pc that he should pull the drive out and put it somewhere safe! Its only the most important part of his PC! Yeppers bet that he ether hit a big bump or been kicking the darn thing! maybe he should get a foam or pillow insulated case to absorb those massive blows! "

That's rediculous! I've had a Maxtor 20GB drive in my computer since Oct 1999 and it has been left in the case and the case put in a cardboard box which was then placed in my trunk for a trip at least a dozen times. No problems. Have you even read the specs on hard drives? They are designed to withstand quite a bit of shock (while not in operation) without any problems. I won't be buying any drives that need to be pampered with a pillow and cradled in your lap in order to transport them. Those drives take a LOT more abuse from UPS during shipping than they do from most users.

-DAGTA