I've bought lots of stuff from multiwave and the last order is the only one I had a problem with, the Soyo 6BA IV motherboard was in a retail box in a bag with nothing else...no driver disk, cables, nothing. Not that big a problem since I got the manual and drivers at the Soypo web site, but... I contacted them by email and they said they are mailing everything that is supposed to come with it. We'll see, it's not here yet but that was only about Tuesday I got the email that said they were mailing the stuff.