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I work techincal support... and its my last day...

P

Phuz

Diamond Member
Any ideas? 😀

Now, before someone goes off about the fact that you should always leave good terms, etc... well, its under control. 😉
When you call my place of work and ask them about previous employees, all they will do is confirm/deny whether you worked there or not, and whether you were fired, or left on your own. I gave them my two weeks notice.... so, no worries.

Now for ideas... Its technical support.. this shouldn't be too hard people!

I've stopped ticketing/documenting calls, and I've been arguing with customers all night.. besides being blatantly rude (thats not as fun as it used to be...)... what else can I do? :evil:
 
I believe that tonight everyone that you talk to should have major viruses and that they need to reformat their C:/ drives and install a copy of windows ME to solve all the problems
 
Nah, I don't want to be completely evil.

edit: I should clarify, also... its RoadRunner Tier 2 support.
 
Pretend they've called a phone sex hotline instead of tech support. See how many of them are actually taken in by it. 😀 Then say you've recorded the thing and sent it to their wife/mother and this will be in an NBC Dateline documentary. 🙂
 
Originally posted by: BatmanNate
Pretend they've called a phone sex hotline instead of tech support. See how many of them are actually taken in by it. 😀 Then say you've recorded the thing and sent it to their wife/mother and this will be in an NBC Dateline documentary. 🙂
Click to expand...

"For big-busted biker babes in bondage, Press 1 now...."
 
when people get mad try to sell them cable... when u solve there problems try to sell them something totally unrelated.. like viagra!
 
"And what version of windows are we using tonight?"
"Um, actually... ssss... its a Mac."
-short silence-
"Sorry to hear that. What version?"

HEHE.
 
Originally posted by: Phuz
"And what version of windows are we using tonight?"
"Um, actually... ssss... its a Mac."
-short silence-
"Sorry to hear that. What version?"

HEHE.
Click to expand...

Techs usually choke and die when someone mentions a mac, since they never seem to have the instruction sheet ready for MacOS.

"Hi, I can't connect to the internet"
"What version of windows are you using"
"I'm not, it's a mac"
"Choke! Gag! Must... transfer... call... dying..."
"Hello?"
"Your call is important to us and will be answered in the order recieved"
"dammit"
 
answer all your calls like that moviephone guy.

or chat with them for a while and then pretend to be a recording
 
Whenever someone starts to ramble on about stupid, irrelevant crap.......now you can finally tell them, "Sir/Ma'am, I really don't care. Get to the point/Goodbye" 🙂
 
Originally posted by: Muck
Whenever someone starts to ramble on about stupid, irrelevant crap.......now you can finally tell them, "Sir/Ma'am, I really don't care. Get to the point/Goodbye" 🙂
Click to expand...

I already do that. 🙂
 
If they call for connection issues, pretend to check your computer sysytem and tell them their connection was disabled because Road Runner monitored some illegal mp3 and porn downloads from his computer and that the authorities had been notified. Let's see how nervous the user gets 🙂



-Jimbo
 
Originally posted by: BatmanNate
Pretend they've called a phone sex hotline instead of tech support. See how many of them are actually taken in by it. 😀 Then say you've recorded the thing and sent it to their wife/mother and this will be in an NBC Dateline documentary. 🙂
Click to expand...

I second the phone sex hottie idea.

(if you decide to do that, PM me the number so I can call 😀 )
 
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