I want to provide a link on my website that a client clicks and I could take control of their computer.

[PC Freak]

I've seen this done once and I've been told Microsoft provides something that does this. I'm just not sure how to search for it. I keep comming up with Remote Desktop Connection / Sharing.

Any ideas

 

[Schadenfroh]

Text

and

Text

 

[PC Freak]

That's not quite what I was looking for.
I use RDC almost daily to connect to my computer at work from home.

 

[CTho9305]

Could you go into more detail on the purpose? That would help narrow down potential solutions.

 

[PC Freak]

I sometimes have customers that have simple problems I can fix from my desk instead of driving to their business or house.
Right now I guide them through setting up NetMeeting and connection to my PC with it. Then they share their Desktop via NM and I take control and perform what ever maintance is needed. This works very well most of the time. It's just a hassle to explain to them how to find the conf.exe file, then config NM , run it, connect to me and then how to share their Desktop.
I wan them to just go to our company's website. Follow a link, Enter a username. Then Remote control would automatically be handed over to my PC.

 

[CTho9305]

I wonder how hard it would be to create a zip file for the VNC server that is preconfigured, so they just download it and run it. There's a way to get VNC servers to connect to a client on your machine (you can put vncviewer into a "listen" mode). That would probably be relatively simple.

 

[PC Freak]

bump

 

[McMadman]

Originally posted by: CTho9305
I wonder how hard it would be to create a zip file for the VNC server that is preconfigured, so they just download it and run it. There's a way to get VNC servers to connect to a client on your machine (you can put vncviewer into a "listen" mode). That would probably be relatively simple.

I have done this type of thing with vnc, I had used either winrar or winace to make a self installing exe, it would extract the contents to c:\vnc\, import some default registry settings (including a password that i knew), and then run the server in listening mode (I could then get their ip easily enough and connect.)

The catch was that you needed to answer "yes" to automatically run the program, and it simply ran a batch file using regedit to import settings with no confirmation and then run the server (but it could be changed to automatically connect to a specified ip/domain name.)

It was crude yet effective in the few times that I used it.

 

[LiLithTecH]

I believe its called "SMS".

 

[Winchester]

Dell support has something like this. I thought it was awesome and wish I could have it as well.

 

[hamburglar]

Im curious about this too.

 

[hamburglar]

Anyone?