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I think I'm finally done shopping B&M

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the higher end stores are usually the best. apple, jo malone, bloomies, nordstrom, bergdorf goodman, whole foods market

This is absolutely true, but you pay for the privilege. I'd add Amazon Prime to that as well - for a lot of stuff, definitely not always the cheapest anymore, but the customer service is always there.

I'd also suggest shopping at independently owned stores. You pay a little more, but I've found the customer service is generally a lot better.
 
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