I think I nuked my CPU

[Yoshi911]

Howdy.. I have an AMD 64 3700+ San Diego and I ran my cpu without a heatsink for.. eh about 25secs.. did this because I was switching between and testing something out...Obviously the idiotic thing to do.

Ok, it is retail, so it had a 3yr warrenty. Do they even cover overheating CPU's for warrenty, I've been told they don't? And if so has anyone had any experience with returning DOA that could give some tips on how to successfully get a good CPU back?

 

[Tu13erhead]

You voided the warranty. Don't try and weasel your way into getting a new CPU. You made the mistake, you pay the price.

:roll:

 

[EndGame]

You go to Newegg, find another 3700+, add it to your cart, checkout......

You fried it, it's not AMD's fault...........

 

[LTC8K6]

You need to buy a new chip.

Could you explain why you think AMD should eat the cost of this chip?

 

[dawza]

1. You made a mistake and are trying to con your way out of it.

2. You made a mistake, are trying to con your way out of it, and are inquiring on a public forum as to how to best go about it.


Your parents would be ashamed.

 

[0roo0roo]

Originally posted by: dawza
1. You made a mistake and are trying to con your way out of it.

2. You made a mistake, are trying to con your way out of it, and are inquiring on a public forum as to how to best go about it.


Your parents would be ashamed.

1. he made an incredibly impossibly stupid mistake

2. he adds to this by publicly inquiring on commiting fraud. when does the stupidity end.

he's proof computers have become way too easy to build.

 

[blackrain]

There should be a failsafe for this. I'm not an engineer and don't know how easy or difficult it would be to implement something like that, but AMD and intel should really come up with something to prevent such situations. There's a lot of amateurs these days learning how to build their own rig. Every day there's a new post in here about someone building a pc. Things have really changed. And i'm sure the processor manufacturers recognize this.

I'm not saying that the OP is right...he certainly isn't. He shouldn't con his way out if his mistake.

What I am saying is that AMD and Intel are in a better position (than the average consumer) to prevent such mistakes that could damage the product. We're talking about processors here. Its a sophisticated product that requires care beyond what the average person would normally take.

Edit: yes it was a stupid mistake but lets not be so hard on this guy. I KNOW there are plenty that have made that mistake!

 

[Tu13erhead]

Originally posted by: blackrain
There should be a failsafe for this. I'm not an engineer and don't know how easy or difficult it would be to implement something like that, but AMD and intel should really come up with something to prevent such situations. There's a lot of amateurs these days learning how to build their own rig. Every day there's a new post in here about someone building a pc. Things have really changed. And i'm sure the processor manufacturers recognize this.

I'm not saying that the OP is right...he certainly isn't. He shouldn't con his way out if his mistake.

What I am saying is that AMD and Intel are in a better position (than the average consumer) to prevent such mistakes that could damage the product. We're talking about processors here. Its a sophisticated product that requires care beyond what the average person would normally take.

Edit: yes it was a stupid mistake but lets not be so hard on this guy. I KNOW there are plenty that have made that mistake!

Some Intel CPUs throttle down when they overheat. Also, some motherboards are designed to shut down when the CPU reaches a specific temperature.

 

[TriggerHappy101]

Your screwed - newegg wont take it back.

And its your fault it exploded. Sorry dude.

Originally posted by: Yoshi911
Howdy.. I have an AMD 64 3700+ San Diego and I ran my cpu without a heatsink for.. eh about 25secs.. did this because I was switching between and testing something out...Obviously the idiotic thing to do.

Ok, it is retail, so it had a 3yr warrenty. Obviously I'm not going to tell them I took the heatsink off. Do they even cover overheating CPU's for warrenty, I've been told they don't? And if so has anyone had any experience with returning DOA that could give some tips on how to successfully get a good CPU back?

 

[dawza]

Originally posted by: blackrain
There should be a failsafe for this. I'm not an engineer and don't know how easy or difficult it would be to implement something like that, but AMD and intel should really come up with something to prevent such situations. There's a lot of amateurs these days learning how to build their own rig. Every day there's a new post in here about someone building a pc. Things have really changed. And i'm sure the processor manufacturers recognize this.

I'm not saying that the OP is right...he certainly isn't. He shouldn't con his way out if his mistake.

What I am saying is that AMD and Intel are in a better position (than the average consumer) to prevent such mistakes that could damage the product. We're talking about processors here. Its a sophisticated product that requires care beyond what the average person would normally take.

Edit: yes it was a stupid mistake but lets not be so hard on this guy. I KNOW there are plenty that have made that mistake!

We are giving the OP a hard time not because he made a stupid mistake, but because his post gives the impression that he knew NOT to run the CPU without a heatsink, yet he went ahead and did so anyway (if this was simply an error made in carelessness, I apologize for my assumption). To make matters worse, he now plans to blatently lie to AMD's face and claim that any damage done was not a user, but rather, a manufacturer error (no assumptions here).

I agree that it would be nice if there were a failsafe mechanism where PC components never got damaged due to heat- however, I do not believe the manufacturers have a responsibility to absolutely ensure this- certainly, overheating due to lack of a heatsink (near-instantaneous) versus overheating due to inadequate cooling (more gradual) are very different things. Manufacturers should (and do) provide safeguards against the latter, as such could be the result of an improperly seated heatsink, overly high ambient temps, lack of case ventillation, defective processor, defective sensor, defective CPU fan, etc- all conditions which are not associated solely with gross end user neglect. Running a processor sans heatsink is a different matter altogether- the end user forgot to attach the heatsink --> processor fries --> SOL- no question as to who the responsible party is.

The bulk of the responsibility with respect to properly using a (non-defective/well-manufactured) product should and must lie in the hands of the end user. As you stated, and I agree, building a PC is not something to be taken lightly. Carelessness, laziness, and idiocy do not mix well with expensive electronic hardware; unqualified individuals who choose to tinker irregardless, and then try to screw manufacturers with fraudulent RMAs only make it more expensive for everyone in the end.

 

[Markbnj]

There should be a failsafe for this. I'm not an engineer and don't know how easy or difficult it would be to implement something like that, but AMD and intel should really come up with something to prevent such situations.

They have reasons to do that, including potential failure of fan motors and things like that. But those reasons do not include preventing homebuilders from screwing themselves.

 

[Yoshi911]

yeah I hear you guys. Thanks to the answer to the question. And no i didnt just buy it from newegg, I had bought it awhile back, retail store wouldnt cover it simply because of time. I allready fealt idioticly stupid, let alone I can't afford another $200 CPU. Thanks for making sure I knew how idiotic it truly was.

 

[Tu13erhead]

I propose a slogan:

AnandTech Forums: We'll make you feel stupider than you thought you were.

 

[GuitarDaddy]

Are you sure it's ruined? Have you cleared the CMOS and reseated the HSF and tried it?

 

[orangat]

Shouldn't thermal protection kick in and shutdown??
25seconds is an awfully long time to run without a hs. I remembered seeing Athlon XP's frying in a fraction of a second without hs.

 

[Yoshi911]

well I didnt have it overclocked to need the CMOS cleared of setts (it was at defaults) and yeah I have reseated the heatsink and tried it again. Now that I think about it though (I dont know why I didnt think of it before) but I spicifically remember it switching off, my mind has'nt been all there... midterms week and had a training at work and will have like 55+ hrs of work this week. Whatever, I won't be doing that EVER again.. Anyone lookin to sell a CPU?? lol

 

[Yoshi911]

huh..maybe... cause it did shutdown...how could I reset it?

 

[NaOH]

Wow. I had a friend who had his weak stock case PSU die. Then borrowed one and used it for awhile. He calls me one day and says his computer won't turn on. The lights just flickered and went off. I told him it's either his mobo or PSU. But most likely the PSU. We talked about it for awhile and he then tells me the fan in his PSU hasn't been running for the past week! I was just silent.....

Yes, a lot of builders who don't really think about what they're doing.

He ended up buying an enermax randomly at some store due to my consulting.

Go buy another cpu to replace yours, I don't think you'd be successful RMAing it even if you tried. They're not even that expensive anymore. Maybe you can upgrade.

 

[CrispyFried]

you did something totally stupid and you figure dishonesty is the way to fix it?? did humans raise you or did slugs?

pay the stupid tax and buy another. if you rma it hopefully amd will find out and youll pay shipping both ways.

 

[blackrain]

Originally posted by: dawza

Originally posted by: blackrain
There should be a failsafe for this. I'm not an engineer and don't know how easy or difficult it would be to implement something like that, but AMD and intel should really come up with something to prevent such situations. There's a lot of amateurs these days learning how to build their own rig. Every day there's a new post in here about someone building a pc. Things have really changed. And i'm sure the processor manufacturers recognize this.

I'm not saying that the OP is right...he certainly isn't. He shouldn't con his way out if his mistake.

What I am saying is that AMD and Intel are in a better position (than the average consumer) to prevent such mistakes that could damage the product. We're talking about processors here. Its a sophisticated product that requires care beyond what the average person would normally take.

Edit: yes it was a stupid mistake but lets not be so hard on this guy. I KNOW there are plenty that have made that mistake!

We are giving the OP a hard time not because he made a stupid mistake, but because his post gives the impression that he knew NOT to run the CPU without a heatsink, yet he went ahead and did so anyway (if this was simply an error made in carelessness, I apologize for my assumption). To make matters worse, he now plans to blatently lie to AMD's face and claim that any damage done was not a user, but rather, a manufacturer error (no assumptions here).

I agree that it would be nice if there were a failsafe mechanism where PC components never got damaged due to heat- however, I do not believe the manufacturers have a responsibility to absolutely ensure this- certainly, overheating due to lack of a heatsink (near-instantaneous) versus overheating due to inadequate cooling (more gradual) are very different things. Manufacturers should (and do) provide safeguards against the latter, as such could be the result of an improperly seated heatsink, overly high ambient temps, lack of case ventillation, defective processor, defective sensor, defective CPU fan, etc- all conditions which are not associated solely with gross end user neglect. Running a processor sans heatsink is a different matter altogether- the end user forgot to attach the heatsink --> processor fries --> SOL- no question as to who the responsible party is.

The bulk of the responsibility with respect to properly using a (non-defective/well-manufactured) product should and must lie in the hands of the end user. As you stated, and I agree, building a PC is not something to be taken lightly. Carelessness, laziness, and idiocy do not mix well with expensive electronic hardware; unqualified individuals who choose to tinker irregardless, and then try to screw manufacturers with fraudulent RMAs only make it more expensive for everyone in the end.

What serves consumers (and manufacturers) better . . . people being dishonest and submitting rma's for their stupid mistakes (which raises the price for everyone) or the manufacturer building in failsafe features to prevent damage from people's stupid mistakes from the start.

I know its hard to draw a line between what sort of stupid mistakes or problems can or can't be anticipated. Ultimately the manufacturer can't account for everything. I've just observed too many people making this mistake or similar mistakes (not plugging in the fan) and it would seem like it would be simple to just prevent this altogether.

I agree 100% as to who the responsible party is. I'm just saying that in light of the growing number of amateurs building rigs, maybe manufacturers should start making this stuff so that it doesn't require a trained professional to install. Go with the flow, not against it.

 

[Markbnj]

people being dishonest and submitting rma's for their stupid mistakes (which raises the price for everyone) or the manufacturer building in failsafe features to prevent damage from people's stupid mistakes from the start.

This is sort of silly, and the outcome wouldn't please anyone. OEMs cannot anticipate all the ways that people will abuse their products. If they have to suffer RMAs from people who burn their chip out when overclocking, then the best way to prevent those losses is to prevent overclocking completely.

For that reason I would prefer that people eat the costs of their own mistakes, thanks very much.

 

[potato28]

Originally posted by: EndGame
You go to Newegg, find another 3700+, add it to your cart, checkout......

Thats the spirit! :laugh:!!

 

[Powermoloch]

why did you not run the cpu without a heat sink? no for you !!!!

 

[StrangerGuy]

The HSF has a purpose you know...

 

[Powermoloch]

Originally posted by: StrangerGuy
The HSF has a purpose you know...

ya i Know , this thread is seriously funny though