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I really think Asus sucks.

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What the big problem is, it's their support. Their support and customer service is really, really, really bad.

To give you an example, I bought a g71gx gaming notebook, which by the way it's over a thousand pounds, after reading some statistics that Asus notebooks have the least risk of failure... what the statistic didnt say is what happens if you just stumble with a failure.

My computer came out bad, as bad as it can be, it failed four times in one year and the way they have been dealing with it is even more pathetic. One of the times, they "fixed" a bad screen flicker and came back to me worse than it went; the screen didnt turn on at all

At that point I begged them to replace the computer, one because they just couldn't fix it right, two because I knew it was a lemon and I wanted one that worked reliably for at least four years, but they said to me that they had to fix it at least three times before replacing it so I agreed, as long as it was well done.

And so now after four more months, it has been four times because now the computer doesnt even turn on and their excuse is that they cannot replace the computer because I bought it in Canada and I am in the UK, even though they offer global warranty.

Then they give you a "land address" so you can send normal letters to complain, just to delay more I guess until the warranty expires because I am sure that will not do anything, even though I already sent it.

I have never dealt with such an incompetent customer service in my life, and the company has no responsibility whatsoever for its customers, even though I was an enthusiast and I was always recommending their products to other people and was a loyal customer.

If you ever feel like buying Asus never spend more than 300 dollars on them, because they don't deserve it and because it is too much of a risk. It's better to buy Toshiba, Samsung, or Apple, much more respectable and responsible companies and if you can avoid them all together, do it.

I am still waiting for their reply, they keep saying to me my issue has been escalated, but I know what they will tell me soon enough, another BS excuse and my computer will not be replaced, but repaired precariously, only to break in three months, or worse, when the warranty is over, then I am left with a crap useless computer.




 
I've always stuck to either Asus or Gigabyte personally. I've never had either of these two brand boards die on me in any system build to date and I've been at it since the early/mid 90's.

That being said, I've never bought one of their low-end boards. Always the $200+ range of releases outside of the current exception of a P5Q Pro Turbo Asus board I have setup for a Xeon X3370 based system.

What I have found however, is that stability on the Gigabyte boards with all the ram slots populated seems to trump Asus - and especially with the latest boards, there are many more features to tweak and play with in the BIOS with Gigabyte.

That being said - the Asus boards initialize the boot process visibly faster on average versus Gigabyte boards. Obviously, they use different BIOS vendors.

I'd say personally, Gigabyte for a high-end tweakers/enthusiast board and Asus for a solid every-day board where you're not planning to max out the RAM. I could be old school however, but that's what I've learned time and time again over the years.
 
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I've owned MSI, Gigabye and Asus motherboards and i've had at least 1 or 2 problems with all of them. Some worse than others, but at the end of the day Corsair offers the best support and RMA service.

As for buying a motherbaord i just buy the motherbaord that appeals to me the most. All the problems with any motherboard i've had have been minor or after a long enough time that i can just replace it.
 
I think for my next system I'm gonna fanboi it up and get an Intel board with an Intel chipset and an Intel CPU. It's gotta be stable then right??
 
I've had several ASUS MB’s over the years with no real problems.
I didn't read the whole post, nor saw a specific complaint to deal with but like with all MB issues can arise with older legacy hardware and or insane o/c timings.
 
Since this aged thread was necro-bumped...

http://www.digitimes.com/news/a20100628PD208.html

I've been an ASUS fan for many years. The only other board I've ever used to build a system with was an ECS board a few years back...and then, only because it was "priced right" from a good friend. The ECS board was nothing but trouble right from the start...and when the board's AGP slot fried and took my nVidia 6800GT with it...I replaced the mobo with an ASUS. (and a new card) It's been as good as I could have asked...or expected, BUT, with ASUS outsourcing to ECS, I get nervous about buying a new ASUS board. I've been looking at MSI's mid-range (~$150) boards for my new build.

Anyone have any input on that brand? Good stories, horror stories, whatever...I hear they're pretty good...but have zero personal experience.

Also, gigabyte gets good reviews, but I have never owned one of their boards.
 
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Nothing "new" here. ASUS has used ECS as a contract backup or "second source" for years, when ASUS couldn't meet peak demand, to either produce or design some of its low-cost boards, or when ASUS needed to take some of its facilities off-line for upgrades/re-tooling.
 
LOL, some funny playing cards come up if you image search for "thread necro."

modex20 said:
I think for my next system I'm gonna fanboi it up and get an Intel board with an Intel chipset and an Intel CPU. It's gotta be stable then right??
Click to expand...

As stable as any Foxconn motherboard can be. 😉
 
Zap said:
LOL, some funny playing cards come up if you image search for "thread necro."



As stable as any Foxconn motherboard can be. 😉
Click to expand...


Intel chips all around is a good thing, but not really Intel designs for the entity of the thing called motherboard. I have been really happy with this X58A-UD5 + Intel SSD & i7 920
 
Maybe you can tell the details of your problem to Asus after-sale department to have a check, maybe they can solve your problem. Good luck...
 
I've been on a binge of MSI motherboards and video cards, but I've been extremely satisfied with all the Asus products I've dealt with.
 
I usually buy Asus, Abit or Gigabyte. Never any problems. I'm currently running on an Asus Sabertooth X58, and it exudes quality. Except the bios is a little odd in how things are laid out. The only problem with a motherboard that I've had was with an ECS AMD board that I got in a Frys combo.
 
w.r.t. ECS (et al)
You Get What You Pay For

ASUS has not disappointed me over 6 or so mobos.

On other fronts: I can't say that about Ford Motor Co. Or Mitsubishi Motors. Or HP printers. Or the new AT&T.
 
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I just upgraded my system 3 months ago. First ASUS board I received was DOA.

Onboard sound from the system prior to that had died.
 
Nothing wrong with ECS. Problem is people who buy them are usually cheap and also buy cheap no-name PSU's and memory...which will give you more problems than any cheap motherboard ever will.
 
I operate everything at Stock settings all the time.

My last motherboard was Intel and it works flawlessly. They even upgraded their integrated video drivers to make it work better with HDTV's.

I had heard some problems with people who had antec power supply issues who had Asus motherboards. I thought some of the issues were just that some Asus motherboards are slighty overclocked or were rough on the power supplies for some reason. I have a feeling that some motherboard manufacturers overclock their settings a bit to get better scores. So I went with Intel. In the past I had some issues with some motherboards from ASUS. I thought the BIOS settings were often problematic, especially with AMD Motherboards.

My only ever ECS motherboard was junk. It was a Via Chipset.
 
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piasabird said:
I had heard some problems with people who had antec power supply issues who had Asus motherboards. I thought some of the issues were just that some Asus motherboards are slighty overclocked or were rough on the power supplies for some reason. I have a feeling that some motherboard manufacturers overclock their settings a bit to get better scores. So I went with Intel.
Click to expand...
Utter hogwash.
 
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