I Need Some Serious Help

SkoalMint

Member
Mar 16, 2005
105
0
0
Turned my computer on today and then got a blue screen with this mesage

"Registergy Cannt Not Load The hive (File:)
system32/config/software
or its log or atternate
It is corupt absent or not writeable

Begining Dump Of Memory
Complete
Please Contact System adminsiter or techinacal support for assistance"

I have never seen this before, I tryed running it in safe mode all of that stuff, even tryed to reinstall xp from the cd and that didnt work, Any1 know what I should do, Im just praying I dont have to lose all my work
 

SkoalMint

Member
Mar 16, 2005
105
0
0
Yea saw that but they say to use my wiin xp disk to recover it, when i tryed i got another blue screen that read
Stop: coco221 uknowon hard error
ntdll.dll
 

montag451

Diamond Member
Dec 17, 2004
4,587
0
0
Run the XP install again, and when it asks you the first time whether you want to repair, say yes.
 

FlyingPenguin

Golden Member
Nov 1, 2000
1,793
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A much easier way to fix this problem is to pop the drive into another computer as a spare. Change the Windows Explorer settings to allow you to see hidden and system files. Then follow the instructions in that KB link above: Basically you backup the old damaged registry files and replace them with an early system restore backup, then boot into Safe Mode and use System Restore to go back to a restore point prior to the problem occuring.

This problem is a registry corruption issue that's more common before Service Pack 2. SP2 includes a fix for this (not really a fix, but a hack - SP2 automatically restores the registry to a known good backup copy if it ever gets corrupted). This alone is a good reason to upgrade to SP2 if you haven't yet.

As a computer repair tech I see one of these registry corruption issues every couple of weeks.