I need help to eliminate a specific add-on program; problem seems not easy to solve!

[Franklogus]

Hi all !
I have installed one freeware program yesterday, and, now, I am having some problems... This freeware installed together one add-on program (WebHancer), which is a damn one!! I have run my AdAware 6.0, and it found around 20 spywares/add-ons related to this WebHancer program. The Problem is that if I put these "spywares" into quarantine, they block my internet connection, showing me a message of DNS ERROR. So, I NEED (unfortunatelly) to keep them in my computer. If I will try to remove it into the control panel, I will NEVER more be able to have a net connection (I talked today with a friend; he uninstalled it and had to format his HD to have an internet connection again) ... I think that this program changes some settings of the Windows registry ...
Well, I need some help to try to solve this odd problem (I have already tried to use the restore system of Windows XP, but I think this damn program do not let me to do it, because I was not able to restore anything) ...
Thanks a lot for any help !!!!

 

[Ryoga]

Manual removal instructions:
http://www.cexx.org/webhancer.htm

The site claim Ad-Aware and Spybot Search & Destroy can both safely remove the malware. Is your Ad-Aware reference file not up-to-date? Have you tried Spybot S&D?

 

[Franklogus]

Hey, Ryoga; THANKS VERY VERY VERY VERY VERY MUCH !!!!!!!!!!!!!!!!!!!!!!!
Your link (cexx.org) was really very, very usefull, and I could to take off this damn spyware thanks your answer; I am very glad with your hint !!
I had to download one stand-alone file from the WebHancer site, and install it; so, the add/remove program function of Windows was able to remove this damn file!!
The "secret" was in this paragraph:
- A Caution
Andreas M. reports that some Webhancer installations coming along with other programs do not uninstall properly, even causing the Internet connection problems mentioned. The solution is
- To install the stand-alone version from WebHancer's web site (ugggh... really Arrrrghhhhh!!!)
- Then, remove it using Add/Remove Programs;
- After all, you can also use AD-Aware to safely remove Webhancer. ?


Thanks a lot again, Ryoga !!!