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I need a good synonym

help me ATOT, you're my only hope... 4 years of studying English are failing me, I can't think of a good synonym for pain-in-the-ass'ness to be used in professional communications.

the sentence is reading something like "the (blank) of the new policies implemented in the past four months seems to be having a negative impact on the speed of service that we can provide to our clients without providing any positive results to make up for it."
 
The implementation of new policies over the past four months are having a negative impact on the speed of service that we provide to our clients.
 
The new policies implemented in the past four months are arduous to the point negatively impacting the speed of customer service while resulting in no appreciable compensatory benefit.
 
Originally posted by: SlitheryDee
The new policies implemented in the past four months are arduous to the point negatively impacting the speed of customer service while resulting in no appreciable compensatory benefit.

404 sense not found.
 
Pain-in-the-ass-ness just means "annoying," which in the context of policies is just a way to say "bad." Why not use a word that describes why they were bad? Are they too complex or too simplistic? Are they incorrect, or are they overly specific? Are they vague?
 
Originally posted by: scorpious
Originally posted by: SlitheryDee
The new policies implemented in the past four months are arduous to the point of negatively impacting the speed of customer service while resulting in no appreciable compensatory benefit.

404 sense not found.

er...fixed?
 
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