I like Sonic, but this is ridiculous.

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SunnyD

SunnyD

Belgian Waffler
Jan 2, 2001
32,675
146
106
www.neftastic.com
The "closest" Sonic to where I live/work is pretty convenient, and well, I like lime slushes and my wife likes their reese's blasts. But man, I don't know what the hell is up with this particular Sonic!

#1 - They nearly ALWAYS get our order wrong. Usually they forget something - an order of fries, a burger, etc. They always TAKE the order correctly, it's always on the receipt, we always pay the amount for the whole order. What's worse is that usually the item in question is never even MADE.

#2 - The service is sooo god damn slow! It takes usually about 20-30 minutes AFTER putting in the order to get your food. Not to mention the 5 or so minutes after pushing the button before someone actually takes your order.

#3 - A week or so ago, I head out to get a little treat for my wife and myself. Hot summer night... ice cream, be it fake or not, is on tap. I get there, start putting in my order, about half way through it the lackey on the other end interrupts me and says, "We don't have any ice cream." What? "Our machine is broke." Seriously?

#4 - My wife wanted to take the kids for a cool treat yesterday after being dragged around town for doctors' appointments and such. She goes, hey, it's happy hour there, half price drinks and slushes! "Sorry, the machine isn't working."

This has got to be by far the worst run Sonic I've ever been to. Ever.

/weakrant
 
Kirby

Kirby

Lifer
Apr 10, 2006
12,028
2
0
Sullivan St. or whatever the name of the road that extends from Triana? I've been there once or twice, and it was pretty much the same situation.

Drive down the street to Crickets and get some wings. :D
 
Beev

Beev

Diamond Member
Apr 20, 2006
7,775
0
0
SunnyD said:
#2 - The service is sooo god damn slow! It takes usually about 20-30 minutes AFTER putting in the order to get your food. Not to mention the 5 or so minutes after pushing the button before someone actually takes your order.
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This one blows my mind. Are those literal times? That's unacceptable and worthy of a call to corporate if so.
 
SunnyD

SunnyD

Belgian Waffler
Jan 2, 2001
32,675
146
106
www.neftastic.com
nkgreen said:
Sullivan St. or whatever the name of the road that extends from Triana? I've been there once or twice, and it was pretty much the same situation.

Drive down the street to Crickets and get some wings. :D
Click to expand...

Yes, that one. The one on 72 (Madison) is generally not that bad, but that said - last time we went THEY TOO had issues with their ice cream machine. Usually service there is WAAAAAY better than the one on Sullivan though.

Beev said:
This one blows my mind. Are those literal times? That's unacceptable and worthy of a call to corporate if so.
Click to expand...
Yes, those are pretty much literal times. I am not joking, the service there is horrible. And it's not like they're even that busy when I usually go. I went on my lunch break one day, arguably much busier. Took them about 20 minutes just to answer and take my order.
 
I

isekii

Lifer
Mar 16, 2001
28,578
3
81
i've been to sonics twice and i'd say it's the most overrated place ever. Overpriced too for what you get.
 
OILFIELDTRASH

OILFIELDTRASH

Lifer
May 13, 2009
12,333
612
126
You couldn't make your own meal in under 20-30 minutes? You might want to chill on the fried foods. Just sayin.
 
SunnyD

SunnyD

Belgian Waffler
Jan 2, 2001
32,675
146
106
www.neftastic.com
isekii said:
i've been to sonics twice and i'd say it's the most overrated place ever. Overpriced too for what you get.
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They USED to be a decent value for what you got up until about a year ago. I agree though, their burger/combo prices have been jacked up about 50% in the last year or so. It's a good thing I can't even eat a sonic double anymore.

OILFIELDTRASH said:
You couldn't make your own meal in under 20-30 minutes? You might want to chill on the fried foods. Just sayin.
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Meals, yes, and we usually do. We usually (by usually, I mean infrequently) stop at sonic now just for drinks/slushes/occasional "ice cream" stuff. Last actual meal-like product I ate at sonic was one of their hot dogs, and that was probably several months ago.

Last night, I had a pulled chicken sandwich (home made, chicken was cooked in a crockpot all day long, mmm... tender and juicy) with some spinach and a dash of ranch dressing on it for dinner. Day before I made vegetarian stew with homemade stock. All you have to do is search for "Cooking with SunnyD" and you'll know that I cook at home way more than we go out. And most of it ain't fried.

darkewaffle said:
I hate how you call things treats.
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What would you rather me call them? For the kids, it's a treat. They get something like that maybe once in a blue moon.
 
Beev

Beev

Diamond Member
Apr 20, 2006
7,775
0
0
Yeah their prices have gotten silly. I do like happy hour, though. $1 44oz cherry limeade is major win.
 
Josh123

Josh123

Diamond Member
Aug 4, 2002
3,030
2
76
Sonic is terrible period. Whataburger is where it's at man.
 
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purbeast0

purbeast0

No Lifer
Sep 13, 2001
53,655
6,532
126
i hate sonic simply because there isn't one w/in over 30 miles from me but i see commercials for it all the time.
 
DrPizza

DrPizza

Administrator Elite Member Goat Whisperer
Mar 5, 2001
49,601
167
111
www.slatebrookfarm.com
Somewhere, there's a thread in the past week where I commented that I'm happy not to have any chain places near me. This just reinforces it. Mom & Pop ice cream places FTW!
 
CPA

CPA

Elite Member
Nov 19, 2001
30,322
4
0
Slonic, as I all it. You're experience of slow service is not unique to your Sonic location. However, some are much better than others.

They do use real ice cream however, and you get more for the money than if you went to DQ.
 
C

Craig234

Lifer
May 1, 2006
38,548
350
126
It's weird, we used to get a lot of Sonics ads in the bay area and we didn't have one as well.

They finally opened one, not far from me. Amazing what they spend on ads, when others chains with more stores advertise less (Arby's, A&W, etc.)

They have the worst chain burgers IMO; and the best tater tots.

Though I just saw Colbert do a joke about a lot of grease in Sonic tots.
 
wheresmybacon

wheresmybacon

Diamond Member
Sep 10, 2004
3,899
1
76
Sonic coming to my old city of Salem, Oregon was a huge deal. Fatties lined up from far and wide to try their foods. I waited a few months for the lines to die down to see what the fuss was all about. I tried it probably 4 or 5 times, and while they didn't get my order wrong, the food isn't that good. It's unremarkable-to-bad. And it's not cheap. The drinks are great but the rest isn't. I haven't been back and probably won't.

Oh, and it's SLOWER THAN SHIT. I don't know what goes on inside that little box of a building but my money is on "Not Working". It took on average about 15 minutes to get my food every time I've been there.

Sonic FTL
 
Oil

Oil

Diamond Member
Aug 31, 2005
3,552
5
81
Sonic, while better than McDonalds or Burger King, sucks compared to Whataburger
 
Leros

Leros

Lifer
Jul 11, 2004
21,867
7
81
I never go there during happy hour anymore. Everything is made watered down during that period. Not sure if they do it on purpose or if their machines can't handle the load, but its quite awful.
 
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