- May 4, 2000
- 16,068
- 7,382
- 146
So short story, I've tried to order a flashlight twice from them now (February and June), and both times they shipped the rest of my order and cancelled the Maglite flashlight.
After this last time, I finally decided to contact them and ask why this keeps happening. They basically told me "Just because the item says it's in stock, it doesn't mean it's in stock. Our supplier agreements have us say it's it stock, and it's all under our terms and conditions".
I responded by asking "So if AAFES has an advertised sale on this flashlight, they might not have any to sell?". They responded "Yes. We serve people around the world, and just because we have it advertised as on sale, it doesn't mean we necessarily have inventory to sell. It's in our terms and conditions which you can read here".
I mean I've ordered things in the past, like a Sony Bluetooth speaker they listed as "in stock", and the sat open for roughly 3 months before it shipped. I couldn't cancel the order, I just had to wait until they apparently received more inventory. It kind of sucked sitting in limbo, but I just thought "Well, I ordered it and I should hopefully get it sometime".
I know the profits AAFES makes goes back to supporting troops, but I just don't think I will really order any more stuff from them. I can pretty much get most things for roughly the same price at other retailers, and I'll have to pay sales tax, but at the same time I don't want to keep ordering an "in stock" item only to have them continue to cancel my order a few days later.
In fact, the flashlight still shows as being on sale and "in stock".
After this last time, I finally decided to contact them and ask why this keeps happening. They basically told me "Just because the item says it's in stock, it doesn't mean it's in stock. Our supplier agreements have us say it's it stock, and it's all under our terms and conditions".
I responded by asking "So if AAFES has an advertised sale on this flashlight, they might not have any to sell?". They responded "Yes. We serve people around the world, and just because we have it advertised as on sale, it doesn't mean we necessarily have inventory to sell. It's in our terms and conditions which you can read here".
I mean I've ordered things in the past, like a Sony Bluetooth speaker they listed as "in stock", and the sat open for roughly 3 months before it shipped. I couldn't cancel the order, I just had to wait until they apparently received more inventory. It kind of sucked sitting in limbo, but I just thought "Well, I ordered it and I should hopefully get it sometime".
I know the profits AAFES makes goes back to supporting troops, but I just don't think I will really order any more stuff from them. I can pretty much get most things for roughly the same price at other retailers, and I'll have to pay sales tax, but at the same time I don't want to keep ordering an "in stock" item only to have them continue to cancel my order a few days later.
In fact, the flashlight still shows as being on sale and "in stock".
Facebook
Twitter