I can't read from my DVD-ROM

[dkace]

Hi all,

I have this problem quite a while now. Although I ca see my DVD-ROM, when I double clic on it I get the message "Please insert a disk in the drive".
At the begging I thought It was a hardware problem, but I could open the door, I could read occasionaly just after the start up of Windows.
Then I was focused in the DEAMON tools. I did any possible combination with the drives, I uninstalled the program, I reinstalled and nothing.
Has anyone any solution to this issue?
Please advise...
Thanks,
D.

 

[Arkane13131]

try a different disc? lol...i know i know..but you gotta atleast ask.

 

[kitkat22]

It certainly sounds like a hardware issue. How old is the drive?

 

[dkace]

It is an 1 year old drive not very used ( rarely play music, or movies, mostly read files but in a very low monthly avarage) . The strange thing is that all started after I installed DEAMON tolls, although I am not sure if this is the problem.
I tried to view the drive via all the utilities in control panel but it seems ok. The other strange thing is that the message is of the floppy drive, not the DVD one. If DVD drive is emplty, I don't get the message : Put the disk in the drive and try again"!
An ideas?
D.

 

[kitkat22]

Here's a couple things to check.
Is the Drive on the same IDE cable as the Hard Drive? Are you using cable select or master/slave?

Good luck!

 

[dkace]

Well, my Hard drive is difficult to connect with the DVD drive via cable since is connected with a red cable ( is this SCSI or something else? ).
I will check master/slave configuration to see if the problem is with the burner drive.
D.

 

[Bug]

The red cable indicates it is a serial ata connection, and I assume your optical drive still uses the IDE cable so they wouldn't be compatible.

If you still have Daemon Tools installed, did you assign a drive letter to the virtual drive it creates? This sounds simple, but you could actually be clicking on the virtual drive instead of your physical drive.

If you want to temporarily disable the virtual drive(s) created by Daemon Tools, right-click on the icon in the system tray and go to the [Set number of devices] command. Change the number to 0 and no virtual drives will exist.

 

[dkace]

Well, it is as you say. I have allready done this with DEAMON tools, more that once and I have done more: I zeroed the virtual drives AND uninstall DEAMON tools. No luck..
I think is a side effect of this program and I ma hopping someone had the same ...
D.