I can connect to the internet but can’t connect to the router’s website

asifakhtar

Junior Member
Aug 17, 2013
15
0
0
I am using D-Link DIR-625 router. I have a computer connected to it with wire and I have another computer connected to it wireless. Now a day’s I can connect to the internet with wired computer but can’t connect to the router’s website(192.168.0.1) and my wireless computer disconnects too but when I reset my router then everything works(I can connect to the internet, can connect to the router’s website and my wireless computer is connected to the internet too)
 

VirtualLarry

No Lifer
Aug 25, 2001
56,572
10,208
126
When you reset the router, do you then set up security with a wired connection? If you don't, then someone might be accessing your router and locking you out.

In that case, you would be able to see a prompt for a username and password to access the router.

If you are not even seeing that, when attempting to make an HTTP connect to your default gateway, then the router may be faulty, or you may have mis-configured it.
 

asifakhtar

Junior Member
Aug 17, 2013
15
0
0
When you reset the router, do you then set up security with a wired connection? If you don't, then someone might be accessing your router and locking you out.

In that case, you would be able to see a prompt for a username and password to access the router.

If you are not even seeing that, when attempting to make an HTTP connect to your default gateway, then the router may be faulty, or you may have mis-configured it.

Yes I set up security with a wired connection When I reset the router.
 

bruceb

Diamond Member
Aug 20, 2004
8,874
111
106
Depending on the web browser you are using you need to add the IP Address for your Router to the Network Connections settings. Add it to where it says "use no proxy for" area. For your router you should be trying to connect to: http://192.168.1.1
 

lexco

Member
May 9, 2013
28
0
66
Last edited:

ch33zw1z

Lifer
Nov 4, 2004
39,583
20,201
146
open up command prompt, run ipconfig /all, post results.

update router firmware.
 

bruceb

Diamond Member
Aug 20, 2004
8,874
111
106
His problem will not be solved until he adds the Router IP Address to his web Browser Proxy Exclusion List. I have a Westell DSL Modem / Router and had the same issues about not connecting. It cleared after I inputted the IP into the Firefox Exclusion area of the network connections. If you do not add it, the browser sends the request normally to the router, where it get routed to your DNS host. You do not need a DNS host to connect to an Internal IP Address
 

tomt4535

Golden Member
Jan 4, 2004
1,758
0
76
His problem will not be solved until he adds the Router IP Address to his web Browser Proxy Exclusion List. I have a Westell DSL Modem / Router and had the same issues about not connecting. It cleared after I inputted the IP into the Firefox Exclusion area of the network connections. If you do not add it, the browser sends the request normally to the router, where it get routed to your DNS host. You do not need a DNS host to connect to an Internal IP Address

If you type in an IP address in your web browser, it does not use DNS. Unless you are using a proxy server, adding it to a proxy exclusion list isn't going to fix the issue.
 

ch33zw1z

Lifer
Nov 4, 2004
39,583
20,201
146
His problem will not be solved until he adds the Router IP Address to his web Browser Proxy Exclusion List. I have a Westell DSL Modem / Router and had the same issues about not connecting. It cleared after I inputted the IP into the Firefox Exclusion area of the network connections. If you do not add it, the browser sends the request normally to the router, where it get routed to your DNS host. You do not need a DNS host to connect to an Internal IP Address

I've worked with many different SOHO routers. Never ever ever ever ever ever had to do this.
 

kevnich2

Platinum Member
Apr 10, 2004
2,465
8
76
I've worked with many different SOHO routers. Never ever ever ever ever ever had to do this.

Yeah I don't see why the OP would need to do this at all. Do what the other poster said and go to a cmd prompt and type this in "ipconfig /all" and post the results.
 

kevnich2

Platinum Member
Apr 10, 2004
2,465
8
76
I am using D-Link DIR-625 router. I have a computer connected to it with wire and I have another computer connected to it wireless. Now a day’s I can connect to the internet with wired computer but can’t connect to the router’s website(192.168.0.1) and my wireless computer disconnects too but when I reset my router then everything works(I can connect to the internet, can connect to the router’s website and my wireless computer is connected to the internet too)

When you say you reset your router, what exactly are you doing? Just unplugging/replugging in the power cable and doing a power cycle or are you actually holding the reset button and doing a factory reset when things stop working?

Also - how often does your router need to be reset? If it's more than once every month, might be time for a new router that's a bit more stable. My home router has been going for about 8 months without a single reboot or lockup issue. I am running Tomato firmware though so it's very stable firmware.
 

Mushkins

Golden Member
Feb 11, 2013
1,631
0
0
I've had this same issue with crap routers running crap firmware numerous times over the years. Sometimes the WAN or wireless connection goes out, sometimes they go out *and* you cant get into the web interface, and sometimes you just cant get into the web interface but the actual router still works. The fix is pretty much always power cycle the router and hang tight until it eventually happens again, though sometimes newer firmwares fix it. It's just the nature of a lot of SOHO cheapo routers to be unstable.
 

asifakhtar

Junior Member
Aug 17, 2013
15
0
0
When you say you reset your router, what exactly are you doing? Just unplugging/replugging in the power cable and doing a power cycle or are you actually holding the reset button and doing a factory reset when things stop working?

Also - how often does your router need to be reset? If it's more than once every month, might be time for a new router that's a bit more stable. My home router has been going for about 8 months without a single reboot or lockup issue. I am running Tomato firmware though so it's very stable firmware.

I reset the router by holding the reset button. In the current month I have already reset it twice. Can I run Tomato firmware on D-Link DIR-625 router?
 

bruceb

Diamond Member
Aug 20, 2004
8,874
111
106
That is what I need to do with XP Pro SP3, Firefox and Westel 327W DSL Modem / Router
Not sure why, but adding it's IP address to Firefox Network Exclusions makes it work. And even though some people say "they never had to do that" it is worth a try. It takes less than a minute to add and I am 99% certain the router home page will then load.
 

asifakhtar

Junior Member
Aug 17, 2013
15
0
0
Would like to see this.



Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\HP-P4>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : HP-P4-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Physical Address. . . . . . . . . : 00-11-85-F4-92-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::145d:7695:4a2f:cd45%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.180(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, August 20, 2013 10:05:02 AM
Lease Expires . . . . . . . . . . : Wednesday, August 21, 2013 10:05:01 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234885509
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-74-DE-AE-00-11-85-F4-92-20

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Juniper Network Connect Virtual Adapter
Physical Address. . . . . . . . . : 00-FF-18-D4-78-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C8E9F3F2-D154-47EF-8891-BAAE248E2083}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:852:2fa0:3fff:6ae4(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::852:2fa0:3fff:6ae4%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{2833544C-DC09-4FEE-BFCD-518C62DEA159}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\HP-P4>ipconfig /all
 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
you may want to try an
arp -a 191.168.0.1

do that right after a reboot and then right before you need to reboot again. Document the mac address each time and compare.

That will tell you if something else (modem) is on that address.