I can connect to the internet but cant connect to the routers website

asifakhtar · Aug 17, 2013

I am using D-Link DIR-625 router. I have a computer connected to it with wire and I have another computer connected to it wireless. Now a days I can connect to the internet with wired computer but cant connect to the routers website(192.168.0.1) and my wireless computer disconnects too but when I reset my router then everything works(I can connect to the internet, can connect to the routers website and my wireless computer is connected to the internet too)

VirtualLarry · Aug 17, 2013

When you reset the router, do you then set up security with a wired connection? If you don't, then someone might be accessing your router and locking you out.

In that case, you would be able to see a prompt for a username and password to access the router.

If you are not even seeing that, when attempting to make an HTTP connect to your default gateway, then the router may be faulty, or you may have mis-configured it.

asifakhtar · Aug 17, 2013

VirtualLarry said:
When you reset the router, do you then set up security with a wired connection? If you don't, then someone might be accessing your router and locking you out.

In that case, you would be able to see a prompt for a username and password to access the router.

If you are not even seeing that, when attempting to make an HTTP connect to your default gateway, then the router may be faulty, or you may have mis-configured it.

Yes I set up security with a wired connection When I reset the router.

bruceb · Aug 18, 2013

Depending on the web browser you are using you need to add the IP Address for your Router to the Network Connections settings. Add it to where it says "use no proxy for" area. For your router you should be trying to connect to: http://192.168.1.1

lexco · Aug 19, 2013

Instead of resetting every time why don't you just power off and power back (power cycle) the router ? Also you must check if the router has latest version of firmware. Perhaps this guides can help you.
http://www.softpedia.com/get/Network-Tools/Misc-Networking-Tools/DIR-625-Quick-Router-Setup.shtml
http://www.corenetworkz.com/2013/07/configure-d-link-dir-865l-amplifi-cloud.html

While accessing router web based setup page, ensure the cache and cookies are cleared on the browser.

ch33zw1z · Aug 19, 2013

open up command prompt, run ipconfig /all, post results.

update router firmware.

bruceb · Aug 20, 2013

His problem will not be solved until he adds the Router IP Address to his web Browser Proxy Exclusion List. I have a Westell DSL Modem / Router and had the same issues about not connecting. It cleared after I inputted the IP into the Firefox Exclusion area of the network connections. If you do not add it, the browser sends the request normally to the router, where it get routed to your DNS host. You do not need a DNS host to connect to an Internal IP Address

tomt4535 · Aug 20, 2013

bruceb said:
His problem will not be solved until he adds the Router IP Address to his web Browser Proxy Exclusion List. I have a Westell DSL Modem / Router and had the same issues about not connecting. It cleared after I inputted the IP into the Firefox Exclusion area of the network connections. If you do not add it, the browser sends the request normally to the router, where it get routed to your DNS host. You do not need a DNS host to connect to an Internal IP Address

If you type in an IP address in your web browser, it does not use DNS. Unless you are using a proxy server, adding it to a proxy exclusion list isn't going to fix the issue.

ch33zw1z · Aug 20, 2013

bruceb said:
His problem will not be solved until he adds the Router IP Address to his web Browser Proxy Exclusion List. I have a Westell DSL Modem / Router and had the same issues about not connecting. It cleared after I inputted the IP into the Firefox Exclusion area of the network connections. If you do not add it, the browser sends the request normally to the router, where it get routed to your DNS host. You do not need a DNS host to connect to an Internal IP Address

I've worked with many different SOHO routers. Never ever ever ever ever ever had to do this.

kevnich2 · Aug 20, 2013

ch33zw1z said:
I've worked with many different SOHO routers. Never ever ever ever ever ever had to do this.

Yeah I don't see why the OP would need to do this at all. Do what the other poster said and go to a cmd prompt and type this in "ipconfig /all" and post the results.

kevnich2 · Aug 20, 2013

asifakhtar said:
I am using D-Link DIR-625 router. I have a computer connected to it with wire and I have another computer connected to it wireless. Now a days I can connect to the internet with wired computer but cant connect to the routers website(192.168.0.1) and my wireless computer disconnects too but when I reset my router then everything works(I can connect to the internet, can connect to the routers website and my wireless computer is connected to the internet too)

When you say you reset your router, what exactly are you doing? Just unplugging/replugging in the power cable and doing a power cycle or are you actually holding the reset button and doing a factory reset when things stop working?

Also - how often does your router need to be reset? If it's more than once every month, might be time for a new router that's a bit more stable. My home router has been going for about 8 months without a single reboot or lockup issue. I am running Tomato firmware though so it's very stable firmware.

Mushkins · Aug 20, 2013

I've had this same issue with crap routers running crap firmware numerous times over the years. Sometimes the WAN or wireless connection goes out, sometimes they go out *and* you cant get into the web interface, and sometimes you just cant get into the web interface but the actual router still works. The fix is pretty much always power cycle the router and hang tight until it eventually happens again, though sometimes newer firmwares fix it. It's just the nature of a lot of SOHO cheapo routers to be unstable.

asifakhtar · Aug 20, 2013

kevnich2 said:
When you say you reset your router, what exactly are you doing? Just unplugging/replugging in the power cable and doing a power cycle or are you actually holding the reset button and doing a factory reset when things stop working?

Also - how often does your router need to be reset? If it's more than once every month, might be time for a new router that's a bit more stable. My home router has been going for about 8 months without a single reboot or lockup issue. I am running Tomato firmware though so it's very stable firmware.

I reset the router by holding the reset button. In the current month I have already reset it twice. Can I run Tomato firmware on D-Link DIR-625 router?

asifakhtar · Aug 20, 2013

ch33zw1z said:
open up command prompt, run ipconfig /all, post results.

update router firmware.

It is already at the latest 1.09 firmware.

ch33zw1z · Aug 20, 2013

asifakhtar said:
It is already at the latest 1.09 firmware.

reset the router, re-flash. If this doesn't work, get a new router.

AnonymouseUser · Aug 20, 2013

ch33zw1z said:
open up command prompt, run ipconfig /all, post results.

Would like to see this.

bruceb · Aug 20, 2013

That is what I need to do with XP Pro SP3, Firefox and Westel 327W DSL Modem / Router
Not sure why, but adding it's IP address to Firefox Network Exclusions makes it work. And even though some people say "they never had to do that" it is worth a try. It takes less than a minute to add and I am 99% certain the router home page will then load.

alkemyst · Aug 20, 2013

Here is a similar thread to your needs:

http://en.kioskea.net/forum/affich-13043-i-can-connect-to-the-internet-but-not-router

You may have a duplicate address especially if it suddenly dies but everything works fine for a while once you reboot it.

asifakhtar · Aug 20, 2013

AnonymouseUser said:
Would like to see this.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\HP-P4>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : HP-P4-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Physical Address. . . . . . . . . : 00-11-85-F4-92-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::145d:7695:4a2f:cd45%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.180(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, August 20, 2013 10:05:02 AM
Lease Expires . . . . . . . . . . : Wednesday, August 21, 2013 10:05:01 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234885509
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-74-DE-AE-00-11-85-F4-92-20

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Juniper Network Connect Virtual Adapter
Physical Address. . . . . . . . . : 00-FF-18-D4-78-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C8E9F3F2-D154-47EF-8891-BAAE248E2083}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:852:2fa0:3fff:6ae4(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::852:2fa0:3fff:6ae4%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{2833544C-DC09-4FEE-BFCD-518C62DEA159}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\HP-P4>ipconfig /all

alkemyst · Aug 20, 2013

you may want to try an
arp -a 191.168.0.1

do that right after a reboot and then right before you need to reboot again. Document the mac address each time and compare.

That will tell you if something else (modem) is on that address.

I can connect to the internet but cant connect to the routers website

Junior Member

No Lifer

Junior Member

Diamond Member

Member

Lifer

Diamond Member

Golden Member

Lifer

Platinum Member

Platinum Member

Golden Member

Junior Member

Junior Member

Lifer

Diamond Member

Diamond Member

No Lifer

Junior Member

No Lifer

I can connect to the internet but cant connect to the routers website