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I blatantly ignored a customer for the longest time just now!!!

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CasioTech

Diamond Member
Oct 1, 2000
7,145
9
0
I thought you had a secret job somewhere getting paid a lot of money. Too bad you just work at ATT as a phone operator like my friend here in miami (making what $12 an hr, lol)
 

yobarman

Lifer
Jan 11, 2001
11,642
1
0
i had a call go for a minute without me answering me it cause i had my headset off. i looked at the phone and im like "OH SHAT!" i actually got monitored on the call too :(
 

XMan

Lifer
Oct 9, 1999
12,513
49
91
Originally posted by: BatmanNate
When I get on the line with the Xerox call center (which consequently is ALL THE FREAKING TIME; we have some quality laser equipment, let me tell you...) they bust out the Indiana Jones music. It gets me all riled up for some reason.

:eek:

What kind of machine do you have? The quality of your equipment might be a moot point if you're running it at 500% of capacity.
 

GoodRevrnd

Diamond Member
Dec 27, 2001
6,801
581
126
Originally posted by: notfred
Originally posted by: maladroit
I was blatantly ignored for the longest time when I went to buy lunch today.

I had to repeat my order 4 times because every time I got halfway through telling the asshole what I wanted, he would turn away and start BSing with his coworkers. The 4th time I managed to get the whole order out.

Then they go and screw it up anyway.

I mean, how hard is it to make a roast beef sandwich on white bread with light mayo? Is that an overly complex set of requirements? Am I asking for too much? I ended up with roast beef on rye bread with no mayo. No big deal, but how stupid/inconsiderate/incompetant can you be?

"light mayo" is apparently the most difficult request in the world. IT typically seems to be interpreted as "as much as regular" or "none at all"

The "light mayo" dilemna is one of my biggest peeves. And then when they do get it it there is a dime sized dot of mayo alone in the middle of the bread!! WTF IS THAT NONSENSE?!?! And why do they always have to slop so much mayo on in the first place?? You think if they're going to be Nazi's about handing out sauce packs and such they could save cost by putting on half the amount of mayo to so I don't have to wipe it all off with a napkin. :disgust:
 

NikPreviousAcct

No Lifer
Aug 15, 2000
52,763
1
0
Originally posted by: Cyberian
Originally posted by: Spooner
if i waited 1:02 and had a tech support resolve my problem, i'd buy stock in that company
So true!!

no, you see, she dialed, held on hold for Tier1, they obviously didn't do jack sh|t for her (what else is new), then was put on hold and transfered to Tier2, then connected to me and waited 1:02 for me to actually answer the call and begin.

Yes, I got her fixed.

nik
 

Mill

Lifer
Oct 10, 1999
28,558
3
81
Originally posted by: Jfur
Originally posted by: notfred
Originally posted by: maladroit
I was blatantly ignored for the longest time when I went to buy lunch today.

I had to repeat my order 4 times because every time I got halfway through telling the asshole what I wanted, he would turn away and start BSing with his coworkers. The 4th time I managed to get the whole order out.

Then they go and screw it up anyway.

I mean, how hard is it to make a roast beef sandwich on white bread with light mayo? Is that an overly complex set of requirements? Am I asking for too much? I ended up with roast beef on rye bread with no mayo. No big deal, but how stupid/inconsiderate/incompetant can you be?

"light mayo" is apparently the most difficult request in the world. IT typically seems to be interpreted as "as much as regular" or "none at all"

I have a friend who is so uber-competitive about weight that she deliberately slathers on extra mayo to the sandwich of any woman who asks for none or light, or who looks sreasonably fit :disgust:

That is pretty fvcked up I would have to say. Sounds a little mental to me.
 

NikPreviousAcct

No Lifer
Aug 15, 2000
52,763
1
0
Originally posted by: DanTMWTMP
Originally posted by: ffmcobalt
Originally posted by: DanTMWTMP
look what u did to him!!!
:p

Look what u reposted!!!

nik

i'm not a subscriber....so nonsubscribers can click on that link...

non-subscribers can not be lazy and right-click, "copy shortcut", paste it into their address bar, then change "subscriber" to "forums" and it will work.

rolleye.gif


nik
 

KC5AV

Golden Member
Jul 26, 2002
1,721
0
0
Originally posted by: ffmcobalt
I was talking with a friend, looked over at my phone, and a customer had called and connected, and I hadn't noticed. I looked at the timer, and it said 1:02 :Q :Q :Q


:eek:

At least you took the call... I called Dell support one day for a computer here at work. The call connected, and heard this guy talking to his co-worker about the new CD he just bought, and how he was gonna burn a copy of it as soon as they reconnected the burner to the computer in the lab, and what he was gonna go this weekend. The whole time I was saying HELLO!! He must have had his headset off or something. Then, when he realized that he was on a call, the jerk hung up on me.
 

DanTMWTMP

Lifer
Oct 7, 2001
15,908
19
81
Originally posted by: ffmcobalt
Originally posted by: DanTMWTMP
Originally posted by: ffmcobalt
Originally posted by: DanTMWTMP
look what u did to him!!!
:p

Look what u reposted!!!

nik

i'm not a subscriber....so nonsubscribers can click on that link...

non-subscribers can not be lazy and right-click, "copy shortcut", paste it into their address bar, then change "subscriber" to "forums" and it will work.

rolleye.gif


nik


oh i dind't know that....thx for the info...